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outlook clients constantly asking for password

Posted on 2012-04-12
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Last Modified: 2012-04-13
I am not sure whats happened, but all of a sudden all our outlook clients (mix of 2007 and 2010 on exchange 2007, sbs 2008) have started asking for a password constantly. the 2007 clients wont even accept it once its in, whereas the 2010 clients just have it pop up at regular intervals.
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Question by:Neal58
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11 Comments
 
LVL 1

Expert Comment

by:avdm
ID: 37836810
Sounds like a possible dns issue
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LVL 17

Expert Comment

by:Anuroopsundd
ID: 37836817
Can you check for Autodiscovery.. if it is pointing correctly.
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LVL 17

Expert Comment

by:Anuroopsundd
ID: 37836823
Seems to be related to KB2553248.  Uninstalling worked as a temp fix for me.

http://www.experts-exchange.com/Software/Office_Productivity/Groupware/Outlook/Q_27671193.html
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LVL 10

Expert Comment

by:Madjax
ID: 37836824
Hi,
Try turn off Application control on your Antivirus software and see if it disappears

/MadJax
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LVL 17

Expert Comment

by:Anuroopsundd
ID: 37836825
can you check and uninstall KB2553248 from the client and check if this resolves..
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LVL 17

Accepted Solution

by:
Anuroopsundd earned 300 total points
ID: 37836830
0
 
LVL 11

Expert Comment

by:g000se
ID: 37836894
Hi,

How many clients?

Have you tried on one computer- pull it from the domain and then re-add it to the domain and see if outlook gives the same problem?

Also, try re-creating the outlook profile on one computer and see if it works.

Check to see if all the computers are update with MS updates.
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LVL 4

Author Comment

by:Neal58
ID: 37837051
ok cool, going through demazter's guide at the mo, I cant seem to find KB2553248 installed on any of the pcs.
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LVL 17

Assisted Solution

by:WORKS2011
WORKS2011 earned 200 total points
ID: 37837382
If you're on Exchange 2007 SP2 going to SP3 will resolve this.
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LVL 4

Author Comment

by:Neal58
ID: 37838135
yeah still on rollup 6 so this may take a few reboots!
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LVL 4

Author Closing Comment

by:Neal58
ID: 37841681
pile of updates did the trick! will try and keep more up to date in the future
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