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I don't think you are going to find anything simpler.
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I don't think you are going to find anything simpler.

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Thanks for the feedback. Seems like this shouldn't be happening as often as it is. Perhaps this is a known issue in Entourage?<br />
<br />
Are there any settings that could be changed on the Exchange server to prevent this from happening so often?
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Thanks for the feedback. Seems like this shouldn't be happening as often as it is. Perhaps this is a known issue in Entourage?

Are there any settings that could be changed on the Exchange server to prevent this from happening so often?

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We have a user who routinely has trouble receiving her Exchange-based email in Entourage even though it always comes through just fine on her BlackBerry. Clearing the Exchange cache in Entourage will allow her to start receiving emails again as explained in this link:<br />
<a href="http://saturn.med.nyu.edu/it/help/email/mac/how-empty-cache-in-entourage" rel="ugc">http://saturn.med.nyu.edu/it/help/email/mac/how-empty-cache-in-entourage</a><br />
<br />
However, user would prefer to not have to go through these steps. Looking for an alternate solution that would circumvent this procedure.<br />
<br />
Thanks in advance.
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We have a user who routinely has trouble receiving her Exchange-based email in Entourage even though it always comes through just fine on her BlackBerry. Clearing the Exchange cache in Entourage will allow her to start receiving emails again as explained in this link:
http://saturn.med.nyu.edu/it/help/email/mac/how-empty-cache-in-entourage

However, user would prefer to not have to go through these steps. Looking for an alternate solution that would circumvent this procedure.

Thanks in advance.

Clearing the Exchange Cache in Entourage

Exchange is the server side of a collaborative application product that is part of the Microsoft Server infrastructure. Exchange's major features include email, calendaring, contacts and tasks, support for mobile and web-based access to information, and support for data storage.

Exchange

Microsoft Office is an integrated suite of applications that includes Outlook, Word, Excel, Access, PowerPoint, Visio and InfoPath, along with a number of tools to assist in making the individual components work together. Coding within and between the projects is done in Visual Basic for Applications, known as VBA.

Microsoft Office

Programs written for the Apple operating systems are distinguished from software created for other operating systems in that it must be approved by Apple for use on its devices, whether it is from Apple (Final Cut, iWork, Keynote, Logic Pro and GarageBand are popular titles), or is a third party application from Parallels, Nuance, Microsoft and Amazon, among many others.