ict-torquilclark
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Sudden issue launching Citrix session
A user in my company is unable to run launch.ica today, but could yesterday. He has a new HP laptop, windows 7 64 bit. IE 9.0.8112.16421. Citrix receiver 3.1 has been newly loaded today.
In IE the choice to run or save launch.ica appears, run or "save and run" just result in a long pause, save does save the launch.ica file. it does not run from the saved location.
Have tried Google Chrome and Mozilla Firefox too without success.
In Safety - Active X filtering is disabled
In the registry HK_CLASSES_ROOT\PROTOCOLS| Filter\app lication/x -ica has been renamed to disable the mime filter
Do Not save encrypted pages to disk is NOT selected in Internet Options
Can you help please?
In IE the choice to run or save launch.ica appears, run or "save and run" just result in a long pause, save does save the launch.ica file. it does not run from the saved location.
Have tried Google Chrome and Mozilla Firefox too without success.
In Safety - Active X filtering is disabled
In the registry HK_CLASSES_ROOT\PROTOCOLS|
Do Not save encrypted pages to disk is NOT selected in Internet Options
Can you help please?
You should be seeing a citrix launcher somewhere in the tray or o the desktop . Try launching it from there and see what msgs you see
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The issue is resolved for now.