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Backup Exec & System State

Posted on 2012-04-12
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Last Modified: 2012-06-21
All,

Currently have 2 servers (1 PDC = Virtual Server on SBS 2011, hosted on a 2008 R2 platform) (1 2008 R2 = backup server with backup-exec installed). Both are 64 Bit O/S.

Backup-exec is configured to backup on a weekly basis, our shares (3 total) and the system state. Whenever the weekly backup runs, there are no errors.

Whenever we run a full monthly backup which is taken off-site (consisting of shares and System State) it states that it cannot attach the resource (System State).

Any suggestions?
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Question by:lryan85
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Expert Comment

by:jmanishbabu
ID: 37837582
Verify that the password for the user account specified is correct. In Backup Exec, edit the backup/restore job on the Job Setup tab, click Resource Credentials, and click Change. Select the "Backup Exec Logon Account" used to back up/restore the resource, and click Edit. Click Change password and retype the password for the user account. Make sure that the password entered matches the password for the user account on the resource being backed up/restored.

http://www.symantec.com/connect/forums/systemstate-unable-attach-resource-access-device-error
0
 

Author Comment

by:lryan85
ID: 37842151
Hi All,

based on the advice above, ive found out that the admin account i was trying to run the backup from, wasnt in the Logon Account selection list.

That should rectify the above step... next problem im facing...

I cannot view the capacity on the tape and i will need to check there is enough space on our tape before using it. I have tried to chance it and both times the tapes have run out of space and I cant use the tape again.

Any tips?

I have tried the properties on the media option and it isnt working for me.
0
 

Author Comment

by:lryan85
ID: 37913673
Hi all,

i have now run the above job on the main administrator account and again it is failing to attach the system state.

I have eliminated the possibility of different passwords by using the main administrator account on the domain which hasnt been changed since the last time it ran successfully.

Any tips?
0
 

Accepted Solution

by:
lryan85 earned 0 total points
ID: 37923465
All,

update, I removed System State from the original job, and created a seperate job which backed up fine. Original job backed up fine without System State
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Author Closing Comment

by:lryan85
ID: 37940633
The problem originally questioned has now been rectified by Author
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