Solved

blackberry advice

Posted on 2012-04-12
4
498 Views
Last Modified: 2012-04-27
hi there a new provider called: 'virgin media' have sent me a new blackberry phone and i have 14 days to test otherwise i can return it unless i can get confirmation as it will work!

i have been browsing the following sites: but need a quick answer first of all 'yes or no' if i would be wasting 14 days unneccessarily and then stuck with the blackberry!!

http://www.experts-exchange.com/Hardware/Handhelds_-_PDAs/Blackberry/Q_23959278.html

http://www.experts-exchange.com/Hardware/Handhelds_-_PDAs/Blackberry/Q_23959278.html

http://www.experts-exchange.com/searchResults.jsp?searchTerms=configure+windows+2003+for+blackberry+mobiles&componentHtmlId=basicSearch&searchType=10

my plan was to do the following to learn practically what to do & then disconnect it!

1. configure windows 2003 ad/dns/gpmc domain server
2. configure my exchange 2003 server & create an email account & test is functional
3. install exchange enterprise software on exchange 2003 server or Enterprise Server Express - Free software to mobilize email platforms for growing businesses - (not sure)
4. 123reg.co.uk - add an mx record
5. download relevant 'bes' software as shown below
6. blackberry curve 9300 - connect to internet and download relevant software for 'bbm'

ive just rang my new provider: virgin media and spoke to their basic blackberry technical team and was advised that they were not sure if this could be done as they use what is known as:

- 'bis software' - virgin media use this
- 'bes software' - blackberry use this

i have already browsed the website that provides instructions:

bes manual/flash videos:

- http://docs.blackberry.com/en/?lid=us:bb:Support:Resources:Manuals&lpos=us:bb:Support

Enterprise Server Express - Free software to mobilize email platforms for growing businesses

- http://us.blackberry.com/business/software/?lid=us:bb:Software:BusinessSoftware&lpos=us:bb:Software

information:

im not sure what a 'windows mobile' is but have seen an iphone but cannot afford one so i have ignored these for the time being as i now have a blackberry!!!
0
Comment
Question by:mikey250
  • 3
4 Comments
 
LVL 9

Accepted Solution

by:
TazDevil1674 earned 500 total points
ID: 37837841
The Blackberry Enterprise Server Express Software can be used with BIS tarif - you need to connect the Blackberry to a Client to configure though.  Over-the-air configuartion needs BES (more £ a month)

Once the BES Express software is installed and configured, you can browse to an activation page to configure the device.  I had used this 8 months ago but have since changed job and dont fully remember the steps.
0
 

Author Comment

by:mikey250
ID: 37838449
hi thanks for even responding, just trying to understand the puzzle in my head first so i got the direction but terminology is new to me for this!!

- ok so 'bis' is ok!!

activating blackberry smartphones in an blackberry server express enterprise environment:

overall explanation:

http://us.blackberry.com/business/software/balance/

"you need to connect the blackberry to a client to configure"

ive just read and whatched 'url' video of the steps for either of the 4 methods below:

https://www.blackberry.com/blackberrytraining/web/_content/indexExternal.html?cc=3731382d30323338395f424553585f41637469766174696f6e&cx=3230393930393136&cl=656e

1. using the blackberry web desktop manager
2. using the blackberry desktop manager
3. using the blackberry administration service
4. over the wireless network

yes i understand now this part!!! (ive found a link that states free, but as i have not got a corporate email address it will not accept the invoice form details it prompts me to complete although the invoice balance does show: £0.00)

do you know where i can download this software ?

im now of the understanding that as the blackberry enterprise server express software is free, i would install this on my exchange server and follow the precedures via steps 1 - 4 as per instructions on blackberry site.!!

i assume you may have not carried out all the steps as per my main thread so cannot comment ?
0
 

Author Comment

by:mikey250
ID: 37846196
question 1.

as ive have setup at my home for practice my own network and using my isp fixed ip address for internet access.  i would like to know if the 'mx record' that i was going to add on my 123reg.co.uk account was needed in this case as using the 'free bes/express software', that will link with the blackberry site during the 'admin service/web/desktop manager' account/updates' during the step by step configuration process that i have been reading on the blackberry website ?

question 2.

i may have missed that setence, but does the 'bes/express software' need to be installed on top of my 'exchange 2003 server' or is the 'bes/express software' actually and exchange server built-in specific for this purpose ?
0
 

Author Closing Comment

by:mikey250
ID: 37905024
the comments have helped!!!
0

Featured Post

U.S. Department of Agriculture and Acronis Access

With the new era of mobile computing, smartphones and tablets, wireless communications and cloud services, the USDA sought to take advantage of a mobilized workforce and the blurring lines between personal and corporate computing resources.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

I've always wanted to allow a user to have a printer no matter where they login. The steps below will show you how to achieve just that. In this Article I'll show how to deploy printers automatically with group policy and then using security fil…
On July 14th 2015, Windows Server 2003 will become End of Support, leaving hundreds of thousands of servers around the world that still run this 12 year old operating system vulnerable and potentially out of compliance in many organisations around t…
This is used to tweak the memory usage for your computer, it is used for servers more so than workstations but just be careful editing registry settings as it may cause irreversible results. I hold no responsibility for anything you do to the regist…
Sending a Secure fax is easy with eFax Corporate (http://www.enterprise.efax.com). First, just open a new email message. In the To field, type your recipient's fax number @efaxsend.com. You can even send a secure international fax — just include t…

813 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

10 Experts available now in Live!

Get 1:1 Help Now