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blackberry advice

Posted on 2012-04-12
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Last Modified: 2012-04-27
hi there a new provider called: 'virgin media' have sent me a new blackberry phone and i have 14 days to test otherwise i can return it unless i can get confirmation as it will work!

i have been browsing the following sites: but need a quick answer first of all 'yes or no' if i would be wasting 14 days unneccessarily and then stuck with the blackberry!!

http://www.experts-exchange.com/Hardware/Handhelds_-_PDAs/Blackberry/Q_23959278.html

http://www.experts-exchange.com/Hardware/Handhelds_-_PDAs/Blackberry/Q_23959278.html

http://www.experts-exchange.com/searchResults.jsp?searchTerms=configure+windows+2003+for+blackberry+mobiles&componentHtmlId=basicSearch&searchType=10

my plan was to do the following to learn practically what to do & then disconnect it!

1. configure windows 2003 ad/dns/gpmc domain server
2. configure my exchange 2003 server & create an email account & test is functional
3. install exchange enterprise software on exchange 2003 server or Enterprise Server Express - Free software to mobilize email platforms for growing businesses - (not sure)
4. 123reg.co.uk - add an mx record
5. download relevant 'bes' software as shown below
6. blackberry curve 9300 - connect to internet and download relevant software for 'bbm'

ive just rang my new provider: virgin media and spoke to their basic blackberry technical team and was advised that they were not sure if this could be done as they use what is known as:

- 'bis software' - virgin media use this
- 'bes software' - blackberry use this

i have already browsed the website that provides instructions:

bes manual/flash videos:

- http://docs.blackberry.com/en/?lid=us:bb:Support:Resources:Manuals&lpos=us:bb:Support

Enterprise Server Express - Free software to mobilize email platforms for growing businesses

- http://us.blackberry.com/business/software/?lid=us:bb:Software:BusinessSoftware&lpos=us:bb:Software

information:

im not sure what a 'windows mobile' is but have seen an iphone but cannot afford one so i have ignored these for the time being as i now have a blackberry!!!
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Question by:mikey250
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TazDevil1674 earned 500 total points
ID: 37837841
The Blackberry Enterprise Server Express Software can be used with BIS tarif - you need to connect the Blackberry to a Client to configure though.  Over-the-air configuartion needs BES (more £ a month)

Once the BES Express software is installed and configured, you can browse to an activation page to configure the device.  I had used this 8 months ago but have since changed job and dont fully remember the steps.
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by:mikey250
ID: 37838449
hi thanks for even responding, just trying to understand the puzzle in my head first so i got the direction but terminology is new to me for this!!

- ok so 'bis' is ok!!

activating blackberry smartphones in an blackberry server express enterprise environment:

overall explanation:

http://us.blackberry.com/business/software/balance/

"you need to connect the blackberry to a client to configure"

ive just read and whatched 'url' video of the steps for either of the 4 methods below:

https://www.blackberry.com/blackberrytraining/web/_content/indexExternal.html?cc=3731382d30323338395f424553585f41637469766174696f6e&cx=3230393930393136&cl=656e

1. using the blackberry web desktop manager
2. using the blackberry desktop manager
3. using the blackberry administration service
4. over the wireless network

yes i understand now this part!!! (ive found a link that states free, but as i have not got a corporate email address it will not accept the invoice form details it prompts me to complete although the invoice balance does show: £0.00)

do you know where i can download this software ?

im now of the understanding that as the blackberry enterprise server express software is free, i would install this on my exchange server and follow the precedures via steps 1 - 4 as per instructions on blackberry site.!!

i assume you may have not carried out all the steps as per my main thread so cannot comment ?
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Author Comment

by:mikey250
ID: 37846196
question 1.

as ive have setup at my home for practice my own network and using my isp fixed ip address for internet access.  i would like to know if the 'mx record' that i was going to add on my 123reg.co.uk account was needed in this case as using the 'free bes/express software', that will link with the blackberry site during the 'admin service/web/desktop manager' account/updates' during the step by step configuration process that i have been reading on the blackberry website ?

question 2.

i may have missed that setence, but does the 'bes/express software' need to be installed on top of my 'exchange 2003 server' or is the 'bes/express software' actually and exchange server built-in specific for this purpose ?
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Author Closing Comment

by:mikey250
ID: 37905024
the comments have helped!!!
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