blackberry advice

hi there a new provider called: 'virgin media' have sent me a new blackberry phone and i have 14 days to test otherwise i can return it unless i can get confirmation as it will work!

i have been browsing the following sites: but need a quick answer first of all 'yes or no' if i would be wasting 14 days unneccessarily and then stuck with the blackberry!!

my plan was to do the following to learn practically what to do & then disconnect it!

1. configure windows 2003 ad/dns/gpmc domain server
2. configure my exchange 2003 server & create an email account & test is functional
3. install exchange enterprise software on exchange 2003 server or Enterprise Server Express - Free software to mobilize email platforms for growing businesses - (not sure)
4. - add an mx record
5. download relevant 'bes' software as shown below
6. blackberry curve 9300 - connect to internet and download relevant software for 'bbm'

ive just rang my new provider: virgin media and spoke to their basic blackberry technical team and was advised that they were not sure if this could be done as they use what is known as:

- 'bis software' - virgin media use this
- 'bes software' - blackberry use this

i have already browsed the website that provides instructions:

bes manual/flash videos:


Enterprise Server Express - Free software to mobilize email platforms for growing businesses



im not sure what a 'windows mobile' is but have seen an iphone but cannot afford one so i have ignored these for the time being as i now have a blackberry!!!
Who is Participating?
TazDevil1674Connect With a Mentor Commented:
The Blackberry Enterprise Server Express Software can be used with BIS tarif - you need to connect the Blackberry to a Client to configure though.  Over-the-air configuartion needs BES (more £ a month)

Once the BES Express software is installed and configured, you can browse to an activation page to configure the device.  I had used this 8 months ago but have since changed job and dont fully remember the steps.
mikey250Author Commented:
hi thanks for even responding, just trying to understand the puzzle in my head first so i got the direction but terminology is new to me for this!!

- ok so 'bis' is ok!!

activating blackberry smartphones in an blackberry server express enterprise environment:

overall explanation:

"you need to connect the blackberry to a client to configure"

ive just read and whatched 'url' video of the steps for either of the 4 methods below:

1. using the blackberry web desktop manager
2. using the blackberry desktop manager
3. using the blackberry administration service
4. over the wireless network

yes i understand now this part!!! (ive found a link that states free, but as i have not got a corporate email address it will not accept the invoice form details it prompts me to complete although the invoice balance does show: £0.00)

do you know where i can download this software ?

im now of the understanding that as the blackberry enterprise server express software is free, i would install this on my exchange server and follow the precedures via steps 1 - 4 as per instructions on blackberry site.!!

i assume you may have not carried out all the steps as per my main thread so cannot comment ?
mikey250Author Commented:
question 1.

as ive have setup at my home for practice my own network and using my isp fixed ip address for internet access.  i would like to know if the 'mx record' that i was going to add on my account was needed in this case as using the 'free bes/express software', that will link with the blackberry site during the 'admin service/web/desktop manager' account/updates' during the step by step configuration process that i have been reading on the blackberry website ?

question 2.

i may have missed that setence, but does the 'bes/express software' need to be installed on top of my 'exchange 2003 server' or is the 'bes/express software' actually and exchange server built-in specific for this purpose ?
mikey250Author Commented:
the comments have helped!!!
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.