Solved

Send page/link/picture via e-mail not inserting page/link/picture in Hotmail/Live Mail in Internet Explorer 8

Posted on 2012-04-12
1
284 Views
Last Modified: 2012-05-08
A particularly set-in-his-ways client of ours is running Windows XP on an old laptop and has always sent content in Internet Explorer 8 with the 'Send page via e-mail'/'Send link via e'mail' and it would open his preferred e-mail client (in this case, Hotmail/Live Mail) with the picture/link inserted into the inline text of the e-mail.

Now, when he tries to use the feature, it opens hotmail and fills in the subject line as usual, but does not insert the content he's actually trying to send.

I've reset the Internet Properties on the machine, manually activated any accelerators (though disabling them does not fix it either), manually updated the E-Mail with Windows Live IE Add-On (which does the same thing, opening Hotmail, but not filling in the content to be sent).  I suspect the problem is due to an update on the side of the Hotmail website that no longer supports IE8's input, but I've read others having this problem within the last few months and fixing it by resetting Default Program settings, but this is in Vista/7 and not XP.

Ultimately, is there a setting/problem in IE8 that is causing this, or is it simply the result of legacy software attempting to talk to a newer feature set on the website?
0
Comment
Question by:Joemt
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
1 Comment
 
LVL 50

Accepted Solution

by:
jcimarron earned 500 total points
ID: 37844635
Joemt--
"fixing it by resetting Default Program settings, but this is in Vista/7 and not XP"
You certainly should try that in XP as well.  Nothing to lose.
0

Featured Post

Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

I use more than 1 computer in my office for various reasons. Multiple keyboards and mice take up more than just extra space, they make working a little more complicated. Using one mouse and keyboard for all of my computers makes life easier. This co…
If your app took Google’s lash recently, here are the 5 most likely reasons.
XMind Plus helps organize all details/aspects of any project from large to small in an orderly and concise manner. If you are working on a complex project, use this micro tutorial to show you how to make a basic flow chart. The software is free when…
This Micro Tutorial will demonstrate how to add subdomains to your content reports. This can be very importing in having a site with multiple subdomains.

735 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question