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Send page/link/picture via e-mail not inserting page/link/picture in Hotmail/Live Mail in Internet Explorer 8

Posted on 2012-04-12
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Last Modified: 2012-05-08
A particularly set-in-his-ways client of ours is running Windows XP on an old laptop and has always sent content in Internet Explorer 8 with the 'Send page via e-mail'/'Send link via e'mail' and it would open his preferred e-mail client (in this case, Hotmail/Live Mail) with the picture/link inserted into the inline text of the e-mail.

Now, when he tries to use the feature, it opens hotmail and fills in the subject line as usual, but does not insert the content he's actually trying to send.

I've reset the Internet Properties on the machine, manually activated any accelerators (though disabling them does not fix it either), manually updated the E-Mail with Windows Live IE Add-On (which does the same thing, opening Hotmail, but not filling in the content to be sent).  I suspect the problem is due to an update on the side of the Hotmail website that no longer supports IE8's input, but I've read others having this problem within the last few months and fixing it by resetting Default Program settings, but this is in Vista/7 and not XP.

Ultimately, is there a setting/problem in IE8 that is causing this, or is it simply the result of legacy software attempting to talk to a newer feature set on the website?
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Question by:Joemt
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jcimarron earned 1500 total points
ID: 37844635
Joemt--
"fixing it by resetting Default Program settings, but this is in Vista/7 and not XP"
You certainly should try that in XP as well.  Nothing to lose.
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