Solved

One PC unable to access Exchange/Connect to Outlook

Posted on 2012-04-12
3
315 Views
Last Modified: 2012-08-14
I have one user today whose Outlook I cannot get to connect. I also cannot access Email if I login as my account on that PC so its something on the PC not the account. Just to be sure i tried recreating his windows and outlook profile but it won't connect. It just says disconnected on the right bottom corner of Outlook.

From that station he can access the server file shares, the internet. there appears to be no network problems. He can access his email through OWA. Is there something station specific that would block connecting through Outlook
0
Comment
Question by:Axis52401
  • 2
3 Comments
 
LVL 15

Expert Comment

by:achaldave
ID: 37838502
Can you resolve exchange server name from that machine? Check C:\windows\system32\drivers\etc\hosts file for any incorrect entry for exchange server.

Also if the machine is laptop and has wireless connection connected, disconnect wireless and try after running ipconfig /flushdns and if it works make sure wireless connection has last priority under  network bindings
0
 
LVL 2

Author Comment

by:Axis52401
ID: 37839275
Yes DNS resolution seems to be working. I also tried creating a new Outlook profile and using the IP address of the mail server instead of the name and get the same problem.
0
 
LVL 15

Accepted Solution

by:
achaldave earned 500 total points
ID: 37839534
Any errors in eventlogs on server and workstation side? Also check if the outlook is set to work in offline mode and connection property of mail account under profile configuration. try loading outlook in safe mode "outlook /safe" to rule out any add-in causing this issue. Check if security log is full on the machine.
0

Featured Post

The problems with reply email signatures

Do you wish that you could place an email signature under a reply? Well, unfortunately, you can't. That great Exchange/Office 365 signature you've created will just appear at the bottom of an email chain. What a pain! Is there really no way to solve this? Well, there might be...

Join & Write a Comment

Find out how to use Active Directory data for email signature management in Microsoft Exchange and Office 365.
Follow this checklist to learn more about the 15 things you should never include in an email signature from personal quotes, animated gifs and out-of-date marketing content.
In this video we show how to create an email address policy in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Mail Flow…
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…

705 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

14 Experts available now in Live!

Get 1:1 Help Now