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Outlook asking for smart card in office 2007 and in 2010 pops up a windows security tab

Posted on 2012-04-12
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Last Modified: 2012-05-17
Exchange must have ran an update overnight and now my users on outlook 2007 are being prompted to insert smart card and outlook 2010 is popping up a windows security box that says Microsoft Outlook and connecting to that user with a greyed out OK box. I read that windows update kb2553248 caused this but I removed from my computer windows 7 outlook 2010 and it is still popping up a windows security box saying connecting to my mailbox.
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Question by:natevelli2
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Accepted Solution

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smilebpi1 earned 500 total points
ID: 37844370
you might need to check on your windows updates again, since i had same issue on hand, but i end up removing TWO (2) updates KB2553248 for outlook.  that was the issue in my cases, hope it works for you as well!
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Expert Comment

by:Louis Hernandez
ID: 37858279
What is the other update you removed?  I have removed the KB2553248 and the message still comes up within Outlook.
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Author Closing Comment

by:natevelli2
ID: 37982827
Still waiting on a microsoft update that fixes this issue.
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