exchange 2003 queues causing slow connection

SBS 2003 running Exchange 2003.

User tried to send out mass email with 6 MB attachment.

Internet connection slows to a crawl. Ping response time is 2000+ ms.

I could see all the messages in the various queues, and tried to delete them from Exchange System Manager. However, when they were all deleted the internet connection did not return to normal speed.

Stopping the SMTP server from within System Manager resolves the Internet speed issue, but when I restart the smtp server, all of the messages re appear in the queues.

I cannot see the messages in the Queues folder on the hard drive; I can only see new messages in there.

How can I resolve this?

Why aren't those messages being deleted when I try to do so from Exchange System Manager?

thanks!
LVL 2
IT_ServiceAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Carlisle_AgentCommented:
Sounds like an auto archive issue since SMTP just cuts emails over IP. Try turning off the auto archive since it backs up items.
0
Obi WanFixerUpperCommented:
Check users outbox, make sure there is nothing in there,

goto exchange system manager find the queues, right click, delete emails with no NDR

I assume your using DNS to route email, change this to a smart hsot (Your ISP's) this will make it easier to clear the queues in future as you will only have one
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
IT_ServiceAuthor Commented:
well eventually the issue resolved itself so i guess the deletions did take eventually.

thanks for the responses!
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Exchange

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.