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Google Chrome 'Print' tab does not work

Posted on 2012-04-12
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Last Modified: 2012-04-21
When I select the print tab in Google Chrome to print a current web page that is displayed, nothing happens.  I have also tried the print option from the wrench menu with the same results.  The version of Chrome that I am running is 18.0.1025.152 m.  Please advise.
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Question by:rcaaron78
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LVL 9

Expert Comment

by:macarrillo1
ID: 37839412
Have you tried the right click on the page and select print?
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LVL 9

Expert Comment

by:macarrillo1
ID: 37839430
What printer do you have attached?
Do other applications on your system that print ok?
Have you recently run windows update on your system to ensure that windows is fully up to date?
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Author Comment

by:rcaaron78
ID: 37839446
The printer is an HP F4400.
Printing from Microsoft Word works fine.
Windows update gets run every morning at 3:00 AM.
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Author Comment

by:rcaaron78
ID: 37839459
Macarrillo,

When I right click the page and select print, only the border text of the web page appears with the center page blank.
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LVL 9

Expert Comment

by:macarrillo1
ID: 37839481
In your Chrome Browser, by the wrench is that a small arrow pointing up?
If so, click the wrench and click the update Google Chrome.

What other applications are you currently running?
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Author Comment

by:rcaaron78
ID: 37839700
Macarrillo,

Chrome is up to date.  There is no small arrow pointing up.  What does it matter what other applications I am running?  I don't see how that affects the behavior of Chrome?  Please advise.
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LVL 9

Expert Comment

by:macarrillo1
ID: 37839835
I asked because Chrome uses a PDF plugin for rendering the print job. Perhaps their is an issue with your PDF drivers or plugin.

Have you recently installed or updated Adobe acrobat?  

Try Ctl + P
if the print preview comes up, on the left side,  is a link to bring up the
print dialog.  It may be that your printer in Chrome is not set to use your
printer but a document writer, onenote or something else. I have had that
happen to me before.
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Author Comment

by:rcaaron78
ID: 37840231
Hello Macarrillo,

I do not have Acrobat installed only Reader.  I don't remember if Reader was recently updated.  My Reader is at version 10.1.2.   I see that 10.1.3 is available.  Should I go ahead and install it?
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LVL 9

Expert Comment

by:macarrillo1
ID: 37840253
Yes, I would update Reader.

Were you able to get to the Print dialog at all in Chrome?
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Accepted Solution

by:
rcaaron78 earned 0 total points
ID: 37853493
No solution seems to work.  I have done a work around by opening up Microsoft Word, highlighting all web page text, right click + copy + paste (in new Word document), and then print from Word.  Closing question.

Regards,

Richard Aaron
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Author Closing Comment

by:rcaaron78
ID: 37875104
No solution provided by the others worked.  I have used a workaround instead until I can find a more permanent solution.
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