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HaulnSS

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SBS 2003 Best Practices Error on DNS

Small Business Server 2003, teamed network controller having errors with one controller, I unteamed controllers, disabled controller causing errors.  Configured remaining NIC to appropriate settings.  DNS, pointing to itself, etc.  Re-ran Connect to Internet.  Everything appeared to be fine.  Client claims all computers connected to network and Exchange, but some computers can't access Internet.  Internet access fluctuates around the office.  I ran SBS best practices, receive an error that DNS client isn't configured to point at itself.  Verified card settings, it is referring to itself for DNS.  Checked DNS configuration and all looked well.  Found the following article, need help deciphering registry.
http://support.microsoft.com/kb/875422 - refer to Method 3

Results from server:
Four items listed, only one item has the IP address of the server and the proper subnet, etc.
Step 4: The LANNIC referred is not the one I noted from step 2
(I assume I would enter the one I noted from step 2)
The confusing part for me, is the final part of step 2 - Make a note of the external network GUID also.  (How do I decipher which one is the external network GUID, I am only using one NIC)
Step 6: verify value of the Last_1st_Nic_Guid entry is the LAN adapter GUID that you noted in step2, and then verify that the value of the Last_2nd_Nic_Guid enty is the external network adapter GUID that you noted in step 2.
There is not an entry for Last_2nd_Nic_Guid.

My question is, can I remove the additonal entries that are not populated under step 1?
Change the LANNIC entry to match the right one and ignore the 2nd card instructions?

I would be doing this remotely, I don't want to lose connection and leave client completely non functional.
Avatar of Shawn Constable
Shawn Constable
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Personally I would disable all the NICs you arent using.  But that isnt going to solve the issue of your clients connecting to the internet.

The client issues are most likely an Ip configuration issue - if they can access the "LAN" but not outside of the LAN you might have a bad gateway on the clients or a subnet mask that does not really match up properly.

How are the clients getting thir IP configuration?  DHCP or static?
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HaulnSS

ASKER

All NIC's that aren't being used, are disabled.

They get IP's via DHCP.
Is there more than 1 DHCP server?  Can you verify one of the clients configuration by doing an ipconfig /all?
If you want - post the ipconfig /all from a "working" computer and one from a "non-woring" I migh be able to help you out that way.
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ASKER

I am not currently onsite, will see what I can do.
Avatar of Rob Williams
>>"All NIC's that aren't being used, are disabled.
They get IP's via DHCP"
Then they are not disabled.

SBS is very fussy about networking,. There are only 2 possible configurations and neither supports NIC teaming.

1: The server has 1 NIC, it points to itself ONLY for DNS, and all client machines point to it for DNS.
2: The server has 2 NIC's, a LAN NIC configured as above, and a WAN NIC connected directly to the Internet or a router and all PC's use the SBS as their gateway, not the router.

All other NICs must be disabled, not just disconnected and/or disabled.
Once properly configuredd run the "Connect to the Internet Wizard", which will configure networking, DNS, DHCP, remote services, and more.  If you need to change the IP of the LAN NIC for any reason make sure you use the "Change server IP" wizard.

I would also open the DNS management console, right click on the server name, choose properties, and under the interfaces tab make sure only the LAN NIC is bound to DNS. i.e no other NIC's or VPN PPP/adapters.
PS- the following article may be of some help with the 2 configuration methods:
How to configure Internet access in Windows Small Business Server 2003
http://support.microsoft.com/kb/825763
Avatar of HaulnSS

ASKER

Robwill, There are two network adapters in the server.  I have removed the teaming, disabled the network controller that was having issues, in Network Connections.  The workstations get their IP's via DHCP from the server.  When I removed the teaming, the adapter that was having issues retained the IP address, the 2nd adapter picked up an address from DHCP.  I disabled the problematic adapter, changed the IP address and remaining network settings on the 2nd adapter.
Currently, the server has one network adapter, pointing to itself for DNS.  I have run Internet Connection Wizard twice since make these changes.
I confirmed the DNS interfaces is only pointing at the server address.
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Rob Williams
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Thank you Rob, I will be onsight tomorrow and will run the Change Server IP, I did not run that before.  I will follow that with the Internet Connection.

I appreciate your input.
Sorry I should have mentioned that, best not to do it remotely.

Let us know how you make out.
Avatar of HaulnSS

ASKER

I did just view non present devices on server, looks like there are 4 Nic's listed, which is too many of course.  I will try your suggestion, when I am onsight.
That may help to clean up the registry entries as well.
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This cleaned up the registry problem and DNS error in SBS Best Practices.
Great, glad to hear.
Thanks HaulnSS.
Cheers!
--Rob