Outlook user didn't get configured to new server before old server removed.
Posted on 2012-04-12
I did a server migration from 2003 with Exchange to SBS 2011 Standard. Everything went ok until one user, who was unavailable until now, tried to connect to their email. Everything else is working fine for their account. I remember something about not taking the old server off the network until everyone had launched Outlook. Since this user was not available, his system did not get logged into before the old server was removed.
Here are the issues that his system has:
On Send/Receive he is asked for username and password (New server shows in the Title Bar)
Then he is asked for username and password but with the old server name in the Title Bar. The username and password are accepted for the new server, but it will not accept it for the old server, forcing us to hit Cancel instead.
After hitting cancel, it attempts to bring in the mail (which it does sucessfully) then gives the following error.
Task 'Microsoft Exchange Server' reported error (0x8004010F) : 'The operation failed. An object could not be found.'
I think there are some settings that need to be adjusted for where the profile looks to for its data, but I can not figure it out, nor can I find a related article on it.
Does anyone have an idea where to start, or info pointing me in the correct direction.
Thanks for any help.