Solved

Cisco 7936 keeps saying "Cannot Contact TFTP server"

Posted on 2012-04-12
3
1,181 Views
Last Modified: 2012-06-27
I just got a used Cisco 7936 we're trying to add to our environment here.  I've configured it in Callmanager but when I try to hook it up to the network it boots then goes back and forth between displaying it's old IP config and saying "Cannot contact the TFTP server".  I would like to reset it but you can't get into any of the menus because it just keeps cycling back and forth between the IP and the error message, and then reboots every few minutes.  Anyone have an idea how to get this to reset?
0
Comment
Question by:andersonpower
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 26

Assisted Solution

by:pony10us
pony10us earned 500 total points
ID: 37839826
To perform a factory reset on a Cisco 7936:

Power the ip phone off and on.

During the reboot, press and hold the hash key (#) during the entire reboot.  

The phone will display "Reset key sequence detected".  

Enter 123456789*0#, followed by 2 to erase the entire config.
0
 

Accepted Solution

by:
andersonpower earned 0 total points
ID: 37910446
Ended up returning the device and getting a replacement.
0
 

Author Closing Comment

by:andersonpower
ID: 37932210
Device was useless without getting on the original VLAN or a VLAN with the same IP structure.
0

Featured Post

Windows Server 2016: All you need to know

Learn about Hyper-V features that increase functionality and usability of Microsoft Windows Server 2016. Also, throughout this eBook, you’ll find some basic PowerShell examples that will help you leverage the scripts in your environments!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

As companies replace their old PBX phone systems with Unified IP Communications, many are finding out that legacy applications such as fax do not work well with VoIP. Fortunately, Cloud Faxing provides a cost-effective alternative that works over an…
Skype is a P2P (Peer to Peer) instant messaging and VOIP (Voice over IP) service – as well as a whole lot more.
If you're a developer or IT admin, you’re probably tasked with managing multiple websites, servers, applications, and levels of security on a daily basis. While this can be extremely time consuming, it can also be frustrating when systems aren't wor…
If you’ve ever visited a web page and noticed a cool font that you really liked the look of, but couldn’t figure out which font it was so that you could use it for your own work, then this video is for you! In this Micro Tutorial, you'll learn yo…

687 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question