Solved

32-bit Internet Explorer not working

Posted on 2012-04-12
4
209 Views
Last Modified: 2012-04-16
32-bit Internet Explorer is not working but 64-bit does.
Already tried switching from IE8 to IE9 and back,
reseting IE defaults, unistalled the network driver and reinstalled it
but nothing seems to work.

Any clues?
0
Comment
Question by:ecshelpdesk
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
4 Comments
 
LVL 95

Assisted Solution

by:John Hurst
John Hurst earned 250 total points
ID: 37840877
Try to run (from Program Files (X86), Internet Explorer, iexplore -extoff. This will run Internet Explorer with no add-ins.

Does it start?  If not, what does it actually appear to do?  

.... Thinkpads_User
0
 
LVL 1

Accepted Solution

by:
asher-is-me earned 250 total points
ID: 37840945
It's probably an add-on that's causing it not to load.

Press Windows+R (the Windows key and R simultaneously) then clear out what's in the box.  Copy and paste the following in and click OK.

C:\Program Files (x86)\Internet Explorer\iexplore.exe -extoff

Open in new window


If it loads fine, open up the Internet Options via Tools-->Internet Options, and look for "Manage Add-ons".  Disable all of the add-ons, and open IE normally.  Once you enable the one that is causing it to crash, you'll find that IE won't open normally again.
0
 
LVL 1

Author Comment

by:ecshelpdesk
ID: 37852500
Thanks for the answers...it was the firewall...blocking her 32 bit IE. But allowing her 64 bit through (and everyone else's 32 bit through).
0
 
LVL 95

Expert Comment

by:John Hurst
ID: 37852581
Thank you and thanks for the update.  .... Thinkpads_User
0

Featured Post

On Demand Webinar: Networking for the Cloud Era

Ready to improve network connectivity? Watch this webinar to learn how SD-WANs and a one-click instant connect tool can boost provisions, deployment, and management of your cloud connection.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Citrix XenApp, Internet Explorer 11 set to Enterprise Mode and using central hosted sites.xml file.
Ever visit a website where you spotted a really cool looking Font, yet couldn't figure out which font family it belonged to, or how to get a copy of it for your own use? This article explains the process of doing exactly that, as well as showing how…
Shows how to create a shortcut to site-search Experts Exchange using Google in the Chrome browser. This eliminates the need to type out site:experts-exchange.com whenever you want to search the site. Launch the Search Engine Menu: In chrome, via you…
How to create a custom search shortcut to site-search Experts Exchange using Google in the Firefox browser. This eliminates the need to type out site:experts-exchange.com whenever you want to search the site. Launch your Bookmark Menu: Press 'Ctrl +…

724 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question