I have a problem with my MS Outlook 2003, one which I have resolved for many other situations. However, this situation in Tofino, BC, where Island.net is the ISP for my daughter's residence in which we are staying, has not been resolved, despite my using what appear to be correct settings for the outgoing server (mail.islandnet.com). I have outlined the scenario in the attached Word 2003 document. The tech rep for Island.net claims that I appear to have done the requisite things to be successful. However, my frustration level is very high, because, before changing the Oulook settings following my arrival here in Tofino, BC (my home is in Kingston, ON with Cogeco.ca as my ISP), I inadvertenly agreed to provide a receipt for one of my emails opened immediately following my arrival in the residence. Outlook keeps displaying pop-ups (as shown in the attached Word document) on a very frequent basis, thereby interfering with my ability to even review received emails. I do not know where to locate the receipt message to be able to cancel it!
In any case, please advise any possible approaches to resolve this situation, at the very least to somehow cancel the receipt email.