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Blackberry 8530 cannot add New Contact in Contacts

Posted on 2012-04-12
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Last Modified: 2012-04-13
Hi all,

I can no longer add a New Contact to my BlackBerry 8530 Contacts application. It worked before; I rarely use it. I don't sync this particular app to any computer app - I just add contacts one-by-one "as I go". Since I haven't added a contact in about 3 months, I do not know what I may have added to my BB to cause this issue. This is a personal BB and is not on an Exchange Server - it only syncs to my local computer and I have backups (the problem is, I haven't backed up my BB in about 3 months as well and if I use Restore, I lose contacts as well as purchased apps).

I have a:

BlackBerry 8530 that is running:

Device software: v 5.0.0.1030 (Bundle 1675, Platform 4.2.0.451)

My desktop software is BlackBerry Desktop Software: 6.1.0.36


So I guess my question is, how can I re-load or replace just the Contacts application as it does not appear to be listed as an application in the BlackBerry Desktop software?

If I could backup the contacts and wipe it, that might do as a last resort, but I can't seem to find a way to export my contacts to my computer either (but again, that'd be a last resort as just replacing the app would seem to be a lot easier).

Any ideas would be greatly appreciated.

** Ah yes, and this is what happens when I attempt to add a New Contact **
1. Open Contacts.
2. Either select New Contact from the Contacts list
OR
Use the option button to bring up the menu and select New Contact
3. Nothing happens. A window doesn't appear. There is no error message. On occasion, the BB will temporarily stop functioning but will work in a short while.
** As a side note, I was able to create a New Group in the Contacts application.

Thanks again.
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Question by:76133
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6 Comments
 
LVL 17

Expert Comment

by:Anuroopsundd
ID: 37841213
shutdown device.. remove battery and sim for 30 seconds.. put it back and try.
0
 

Author Comment

by:76133
ID: 37841314
Thank you for the response but no change. I also tried second time but removed everything for 15 minutes (just to see). Same result.

However, I've also just found that I can Delete a contact but I cannot Edit a contact. Odd.

Also, I can create a Group. I can add Members to a group. I can Save a group.  I can Edit a group (add/delete members) and re-save the changes to the group.

But alas, I cannot add a Contact.  (sigh)

Is it possible to delete the Contacts application by itself or is that a not-going-to-happen type of thing?
0
 
LVL 17

Expert Comment

by:Anuroopsundd
ID: 37841318
Go in contacts
go in options (in contacts)
type rset --- this will delete all you contact list...

then you will require to restore your contacts from backup...
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Author Comment

by:76133
ID: 37841382
Rats. That last one looked (felt) promising.

I tried it twice.

The first time, I followed your instructions to the letter, i.e.,
rset and restore; but no change.

So, I tried it again:

rset, then instead of restore, I just tried to immediately add a new contact. Didn't work.

So I Shutdown. Took out the battery etc.

Tried again.  No change.

Well, I DID just learn that I can restore my data from a full backup. That was cool.
:)  No one ever showed me that before.

So, if I can do that, is it possible to wipe everything - then re-install the original operating system and then restore the applications, followed by restoring the data? And if so (without veering too far off of this question, is that a HUGE undertaking if possible?) I don't mind the work, I just want to make sure I don't leave myself with a nice plastic, black doorstop when I finish - although I HAVE been looking for a good doorstop so. . .    
:-)
0
 
LVL 17

Accepted Solution

by:
Anuroopsundd earned 500 total points
ID: 37841486
you can wipe the complete device and restore.

even you can set the device to factory default..

their is one utility jl_cmder
.. http://www.blackberryfreaks.com/JL_Cmder.html
0
 

Author Comment

by:76133
ID: 37841707
There is a module called net_rim_bb_addressbook_vcard that's part of the BB 5.0.0 Core Applications that I'm going to research. That seems to be the most logical key to this.

Nothing else seems to make sense. It seems like it'd be a permissions issue - as there are Edit Permissions capabilities in the apps - although incredibly terrifying to mess with. Perhaps your tool will work best for something. (seeing how the Contact app works except it doesn't allow me "write" capabilities - yes, reaching)

Thank you very much for taking the time to delve into this issue and for the step-by-step advice. It was greatly appreciated.
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