RDXmon.exe, RD1000 drive and SENS
Posted on 2012-04-13
I've got a client with a dell PowerEdge T310 which has an internal RD1000 drive. MS Server 2008R2 standard x64.
This drive tends to disappear for no reason on a daily basis. initiating a search for new hardware in device manager finds it and loads it again.
in the event log I see this for hours on end.
"The description for Event ID 0 from source RDXmon cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
Check Condition on SCSI command, status:0x2, CDB length:10 CDB:0x4A 0x1 0x0 0x0 0x10 0x0 0x0 0x0 0x8 0x0"
I was able to get around this by scheduling a script that initiates the check for new hardware every day just prior to the backups that write to this drive kicking off.
In the last week however a new and exciting twist has occurred. The drive becomes inaccessible but still shows up in My Computer and the device manager. Then when I log out of the remote session I use to manage the server I get this...
"please wait for system event notification service......"
This is where it locks up and nothing short of a hard reboot will break this....