I have a colleague who has married so her username needs changing to her married name.
I've done this half a dozen times before, but this time I seem to have lost the user.
I usually Disable the old mailbox, wait for replication, run getmailboxdatabase| cleanmailboxdatabase, wait for replication, then go to disabled mailboxes in 2007 GUI and Connect the old disabled mailbox to a new AD user account with married name.
However this time it hasn't worked.
The old and new AD accounts still exist. But in 2007 GUI, I cannot see either account under mailboxes or disabled mailboxes.
HOWEVER, I can run getmailboxstatistics where displayname eq "Mrs McLoughlin" | fl, and it finds one of the mailboxes with no DisconnectDate set.
Can anyone help me get this mailbox back with its contents intact?