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Sump.exe no disk

Posted on 2012-04-13
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Last Modified: 2016-11-23
Dell Vostro 460
Win 7 Pro
C Drive
F Drive for storage
J External Drive

On startup system gets the following error.

Sump.exe no disk
Location:/Device/Harddisk2/dr2

Any thoughts on how to resolve this problem.

Thanks.
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Question by:WrightNetDesigns
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7 Comments
 
LVL 28

Assisted Solution

by:Run5k
Run5k earned 750 total points
ID: 37843194
Based upon this conversation on the Microsoft forums, it sounds like it's related to your external drive.  Are you using Uniblue, by any chance?

What does... sump.exe - No disk Needs Device/Harddisk1/DR1... mean??
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LVL 84

Assisted Solution

by:David Johnson, CD, MVP
David Johnson, CD, MVP earned 750 total points
ID: 37843272
from an elevated command prompt
type diskpart
list disk
do you have 3 disks showing?

Sump.exe no disk
Location:/Device/Harddisk2/dr2

Here are the repair instructions http://www.uniblue.com/support/faq/no-disk-exception/
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Author Comment

by:WrightNetDesigns
ID: 37843340
Hi guys,

What does... sump.exe - No disk Needs Device/Harddisk1/DR1... mean??

Does not explain how to fix problem that I seen anyhow.

type diskpart
list disk

Show 3 disks

What are the repair instructions?

Thanks.
0
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LVL 84

Expert Comment

by:David Johnson, CD, MVP
ID: 37843525
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LVL 28

Expert Comment

by:Run5k
ID: 37843744
WrightNetDesigns, essentially Ve3ofa and I provided you with the same solution.  You didn't actually answer my previous question:  are you using Uniblue?  If so, the troubleshooting instructions that we both provided appeared to eliminate the problem for the person on the Microsoft Answers message boards, so it would probably be a good idea to give them a try.
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Accepted Solution

by:
WrightNetDesigns earned 0 total points
ID: 37843764
Sorry, yes running Uniblue and will look over info again.
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Author Closing Comment

by:WrightNetDesigns
ID: 37859713
Well have read it over:

A week ago I went to the Uniblue Support website and received instructions on how to solve this problem. The link is . NO LINK SHOW IN FIREFOX.....SO I USED IE AND SEE IT.  http://www.uniblue.com/support/faq/no-disk-exception/

So now everything makes more sense.

Thanks.
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