Solved

Windows Security Box - Outlook 10 - Win 7 Pro

Posted on 2012-04-13
3
518 Views
Last Modified: 2012-05-11
We are running Exchange Server 2010, we have users on the domain that are capable of accessing the server through outlook 2010 without any issue. We also have users that are not on the domain, using Outlook 2010. When they try and connect on or off the domain, they receive a windows securing box telling them trying to connect to.... with an "ok" box that is grayed out and a cancel button that you can click. Once outlook loads, it states that it needs a password or that it is disconnected. We have attempted putting the mail server with the users username and password in the credential manager, but it does not work.
0
Comment
Question by:UALITGUYS
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
3 Comments
 
LVL 80

Expert Comment

by:David Johnson, CD, MVP
ID: 37845081
We also have users that are not on the domain, using Outlook 2010. When they try and connect on or off the domain, they receive a windows securing box telling them trying to connect to.... with an "ok" box that is grayed out and a cancel button that you can click.

How are the users accessing outlook? on their laptop/homepc ?  are they connecting to the network and vpn'ing into their work pc?

How are they trying to connect to the domain?
using an exchange configuration, pop, imap?
0
 
LVL 47

Accepted Solution

by:
apache09 earned 500 total points
ID: 37849687
First check they have the latest SP installed
http://support.microsoft.com/kb/2460049

Also, if vista or windows 7 users, check to see if UAC is on
If it is, turn it off and try again

if they get this logon box regardless if they are on the domain or not,
It could be possible the PC not actaully connecting to the domain.
They might be able to logon to the domain via the logon screen.
But this doesnt always mean they have actaully logged onto it.

You could try setting up the users on PCs you know Users Can use outlook without any issues.

If it works on another PC, its likely the issue is a local issue

you can try recreating their profile on the PC or opening outlook usin
Start>Run>Outlook.exe /cleanprofile
0

Featured Post

NFR key for Veeam Backup for Microsoft Office 365

Veeam is happy to provide a free NFR license (for 1 year, up to 10 users). This license allows for the non‑production use of Veeam Backup for Microsoft Office 365 in your home lab without any feature limitations.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

It’s been over a month into 2017, and there is already a sophisticated Gmail phishing email making it rounds. New techniques and tactics, have given hackers a way to authentically impersonate your contacts.How it Works The attack works by targeti…
The Windows functions GetTickCount and timeGetTime retrieve the number of milliseconds since the system was started. However, the value is stored in a DWORD, which means that it wraps around to zero every 49.7 days. This article shows how to solve t…
This Micro Tutorial will give you a basic overview of Windows Live Photo Gallery and show you various editing filters and touches to photos you can apply. This will be demonstrated using Windows Live Photo Gallery on Windows 7 operating system.
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

730 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question