Link to home
Start Free TrialLog in
Avatar of hernanv70
hernanv70Flag for Argentina

asked on

cannot receive mails owa , exchange 2003 and iphone

by problems in a disk, I had to install the ISA of the company.
I could not copy the configuration.
I am using ISA 2006 like proxy , to publish the exchange, some ftps and owa.
I can not download mail with the iPhone.
When was the other isa configuration of the iPhone was as follows:
Domain: domainsname.corp
Server: correo.domainsname.com / Exchange
 
Users: xxx
Pass: xxxxx

Actually with this configuration in the iphone doesnt work

The Exchange is working ok and owa is working well.
im publishing the owa with a exch publishing rule

idont know if a need to publish any other service from the exchange for receive mails in the iphone
The exchange did not change anything,  with the former isa everything worked ok, with  this isa  not
The only thing that changes is the isa
Avatar of Keith Alabaster
Keith Alabaster
Flag of United Kingdom of Great Britain and Northern Ireland image

Have you exported the https certificate and privater key from the Exchange Server to the new ISA Server?
Avatar of hernanv70

ASKER

yes
im accesing to the owa like https beccause i export this certificate
iphones using imap protocol are working ok
iphones using exchange server no .
You are also aware that you can make TWO publishing rules in ISA, not one to do what you are asking? i.e. one rule for OWA, one rule for activesync?

You create the second rule for activesync or even third for Outlook Anywhere etc re-run the publishing wizard to create a new published service but this time select Activesync but use the same web listener as you used for OWA.
keith thank you very much for your help, I created a filter activesync.
Now I have the owa filter and the activesync using the same weblistener.
I created this connected remotely to the customer, now I send a mail client to test it and tomorrow I comment if this worked.
tkz
ASKER CERTIFIED SOLUTION
Avatar of Keith Alabaster
Keith Alabaster
Flag of United Kingdom of Great Britain and Northern Ireland image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
the client tried to connect with the iphone using exchange and received messages can not connect to server.
I  test the connection using https://www.testexchangeconnectivity.com/ activesync and received the following message



Exchange ActiveSync is ExRCA testing.
  The Exchange ActiveSync failed test.
 
test Steps
 
Attempting to resolve the host name in DNS correo.xxxxxxx.com.
  The host name resolved successfully.
 
Additional Details
Testing TCP port 443 on host correo.xxxxx.com to Ensure it's listening and open.
  The port WAS Opened successfully.
Testing the SSL certificate to make sure it's valid.
  The SSL certificate failed one or more certificate validation checks.
 
test Steps
 
ExRCA is Attempting to Obtain the SSL certificate from remote server on port 443 correo.xxxx.com.
  Obtained successfully ExRCA the remote SSL certificate.
 
Additional Details
Validating the certificate name.
  Certificate name validation failed.
  Tell me more about this issue and how to resolve it
 
Additional Details
Does not match host name correo.xxxx.com any name found on the server certificate CN = ¿¿192.168.0.6

I think the problem is that the certificate is called 192.168.0.6 and that is not the domain name.
Now for owa is using the same certificate and is working ok
Is there any way to skip this check? Anyone know a solution for this?
The certificate needs to match the public domain name i.e. match what is in the activesync settings as the connection name. No, there is not a way around that if you want to use https.

I am staggered you have managed to get this to work for the public access to OWA (unless you are just hitting the Accept button when it tells you the certs don't match).
tks keith