Solved

Sony VAIO VGN-NS20E - How to buy a set of recovery disks?

Posted on 2012-04-13
3
724 Views
Last Modified: 2012-04-13
does anyone sell them?

The original op sys is Vista Home Premium - but when I try and use a retail disk it doesnt accept the serial number on the laptop!

Ive no choice but to buy it as the recovery partition is failing half way through.

Does sony sell them in the UK.
Does anyone else see official copies?
0
Comment
Question by:fcek
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
3 Comments
 
LVL 9

Accepted Solution

by:
Sean Meyer earned 250 total points
ID: 37843928
I checked with their online customer support chat and they were unable to find recovery information with the information above... They would like "do you have the serial number or service tag number of the unit?"

Here is a link to their customer chat -- http://esupport.sony.com/perl/support-contacts.pl  (Scroll down to Vaio's and click the chat button)
0
 
LVL 81

Assisted Solution

by:David Johnson, CD, MVP
David Johnson, CD, MVP earned 250 total points
ID: 37844147
Sony post sale product support, you can call us on :0905 0310006
0
 

Author Closing Comment

by:fcek
ID: 37844265
Thanks
0

Featured Post

Free Tool: Site Down Detector

Helpful to verify reports of your own downtime, or to double check a downed website you are trying to access.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Possible fixes for Windows 7 and Windows Server 2008 updating problem. Solutions mentioned are from Microsoft themselves. I started a case with them from our Microsoft Silver Partner option to open a case and get direct support from Microsoft. If s…
When you try to share a printer , you may receive one of the following error messages. Error message when you use the Add Printer Wizard to share a printer: Windows could not share your printer. Operation could not be completed (Error 0x000006…
In this video, we discuss why the need for additional vertical screen space has become more important in recent years, namely, due to the transition in the marketplace of 4x3 computer screens to 16x9 and 16x10 screens (so-called widescreen format). …
The Task Scheduler is a powerful tool that is built into Windows. It allows you to schedule tasks (actions) on a recurring basis, such as hourly, daily, weekly, monthly, at log on, at startup, on idle, etc. This video Micro Tutorial is a brief intro…

738 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question