We have a user who has Windows 7 and Office 2010 SP1 that when they have an Excel file opened up and then attempt to open up another Excel workbook they receive the attached error message. We have cleared out the temp folder and also uninstalled Windows Live features as suggested by others out on the web. We have also tried going into the Task Manager and looking for any instances of Excel still running after closing out of Excel and there are non listed.
The user has also closed out of all other applications and they still get the error message.
Anyone have any suggestions as to why this would be happening?