Solved

new user not showing up in AD (SBS2008)

Posted on 2012-04-13
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Last Modified: 2012-04-18
I created a new user in SBS2008 via the SBS management console.  I know for a fact that the account got created because I see the user's mailbox in Exchange Management Console.  I left the server only to be baffled that when I came back the user's account was nowhere to be found.  So I created the same user again thinking that the first time was non-successful.  Same thing happened.

1.  I need help in solving this to see the reason to this problem.
2.  How do I get both accounts to show?
2.  How can I delete and be sure that both accounts is cleanly deleted off the AD so I can recreate them.

Thanks,

Wayne
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Question by:Wayne88
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6 Comments
 
LVL 3

Expert Comment

by:rschnitzer
ID: 37844813
Have you tried creating a user with a different username just to be sure it's not just an issue with that particular user?  Also, how many users do you currently have created in AD?

Ryan
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LVL 21

Expert Comment

by:motnahp00
ID: 37844837
Try querying the user.

dsquery user -name <...>
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LVL 18

Author Comment

by:Wayne88
ID: 37845111
Hi Ryan,

I created a test user and it's showing up.  However, I am sure that SBS tried to create the account for the previous user because I see the Exchange Account and user's folder account created.

I have 65 users in the AD.

Wayne
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LVL 3

Expert Comment

by:rschnitzer
ID: 37845123
I agree with the other comment, what do you get when you do a dsquery for that username?

http://technet.microsoft.com/en-us/library/cc725702%28v=ws.10%29.aspx
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LVL 18

Accepted Solution

by:
Wayne88 earned 0 total points
ID: 37845127
motnahp00, I can't find any instance of the user when using DS Query.

However, after restarting the server and manually deleting the shared folder/exchange account and recreating it seemed to work.

Thanks for all the help!

Wayne
0
 
LVL 18

Author Closing Comment

by:Wayne88
ID: 37859796
There isn't much info on the cause or how to solve this issue.  Seemed like the basic server restart may have solved the problem.
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