Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

Vaio sys Restore nightmare - error 320 + 330 on op sys reinstall (by dvds or recovery partition)

Posted on 2012-04-13
9
Medium Priority
?
1,074 Views
Last Modified: 2012-04-18
Errors

Ive tried ...........  

different - known good hard drives.
different - known good memory
Internal dvd rom - with the rec dvds in it  
external dvd rom - with the rec dvds in it  

recovery partition - f10
recovery dvds - I chose [x] verified when burning them.  

Ive also tried a MS OEM DVD of the op sys Vista Home Premium - and it refuses the serial number from the back of the laptop !  So disappointed with that :-(
Vaio---320-.JPG
0
Comment
Question by:fcek
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 5
  • 4
9 Comments
 
LVL 93

Expert Comment

by:nobus
ID: 37845863
here they say it's a bad restore dvd, , ram or HDD + some tips :  http://www.kb.sony.com/selfservice/viewContent.do?externalId=C1000995&sliceId=3&mdl=

as for the Vista OEM key, yiou have to use the one on the cd
0
 

Author Comment

by:fcek
ID: 37846217
Thanks,

I more or less ruled out Hdd and Ram.

I created the DVD from windows and [x] verified .
Im going to see if anything will install on a blank hdd i.e. official win7 OEM that i have a cd/key for.

If that fails it mobo or processor.

Im exhausted dealing with this laptop.
0
 
LVL 93

Accepted Solution

by:
nobus earned 2000 total points
ID: 37847767
the recovery cd and partition, are they original?
ord id you burn the CD? -->could be a bad burn
also - run a RAm diag - best download ubcd  and run memtest86+ :   http://www.ultimatebootcd.com/      
why ?  -->   to show that not only ram is ok, but ram controller and lines on the mobo also
0
Take our survey for a chance to win!

As a valued customer of Targus, we’d like to ask you a few questions about us. As thanks, you will be automatically entered for a chance to win a $500 VISA gift card. To enter, just complete the survey by September 15, 2017.

 

Author Comment

by:fcek
ID: 37849253
Recovery DVDs were burned from windows so they are not original.  I made them.  Good brand of DVD.

FYI > Odd thing happened one time on another laptop.  The burned DVDs were incompatible with the computer.  Frooze at a certain % every time. Tried another DVD brand - issue resolved!

Back this computer ........ I ran Microsoft Memory test and it passed.  I will run that one as you suggest.
0
 
LVL 93

Expert Comment

by:nobus
ID: 37849989
ok as you say the recovery cd's can be bad - for different reazsons
i assume they were never tested?
then look if you can obtain them from VAIO (cheapest way to get it working)
call Sony at 1-800-488-SONY to have them send you the disks.  
from    http://www.pctechbytes.com/sony/sony-vaio-recovery-disks/

looks like they have them here also :  http://www.user-guides.co.uk/Sony/Recovery/Sony-Vaio-Recovery-CD.htm
0
 

Author Comment

by:fcek
ID: 37851145
Hi,

This number worked ........

00441932816000 - as for viao cust relations and they transfer the call.

They told me that their recovery DVDs only work on their (sony centre supplied ) hard drives ! If I try any other hdds it will fail !  

The original HDD is a toshiba (bad sectors)  

So they must add some firmware to the hdd or something.  

Never heard this before.  Odd.
0
 
LVL 93

Expert Comment

by:nobus
ID: 37851439
yes-that's odd, unless they applied an overlay (was done years ago to allow disk sizes bigger than the bios limit
what disk and size are we talking about?  old & new plse?
0
 

Author Comment

by:fcek
ID: 37858707
Old 250 gig new 500 gig.

The tech seemed knowledgeable.  I explained added a new HDD and straight away she said a non Sony Centre approved installed hdd will not work with their recovery DVDs. She said a retail Windows will.

Explains the odd errors
0
 
LVL 93

Expert Comment

by:nobus
ID: 37859312
if no more help is needed, you can close this Q
0

Featured Post

What does it mean to be "Always On"?

Is your cloud always on? With an Always On cloud you won't have to worry about downtime for maintenance or software application code updates, ensuring that your bottom line isn't affected.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

When you hit the power button on your laptop and it does nothing there are a couple of things that you need to check. You will need to check your Ac Power Adapter and your DC Power Jack.  Tip: If you have checked your Ac power adapter and know …
When you try to extract and to view the contents of a Microsoft Update Standalone Package (MSU) for Windows Vista, you cannot extract the files from the MSU. Here we are going to explain how to extract those hotfix details without using any third pa…
The Task Scheduler is a powerful tool that is built into Windows. It allows you to schedule tasks (actions) on a recurring basis, such as hourly, daily, weekly, monthly, at log on, at startup, on idle, etc. This video Micro Tutorial is a brief intro…
Finding and deleting duplicate (picture) files can be a time consuming task. My wife and I, our three kids and their families all share one dilemma: Managing our pictures. Between desktops, laptops, phones, tablets, and cameras; over the last decade…

705 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question