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Vaio sys Restore nightmare - error 320 + 330 on op sys reinstall (by dvds or recovery partition)

Posted on 2012-04-13
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Last Modified: 2012-04-18
Errors

Ive tried ...........  

different - known good hard drives.
different - known good memory
Internal dvd rom - with the rec dvds in it  
external dvd rom - with the rec dvds in it  

recovery partition - f10
recovery dvds - I chose [x] verified when burning them.  

Ive also tried a MS OEM DVD of the op sys Vista Home Premium - and it refuses the serial number from the back of the laptop !  So disappointed with that :-(
Vaio---320-.JPG
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Question by:fcek
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Expert Comment

by:nobus
ID: 37845863
here they say it's a bad restore dvd, , ram or HDD + some tips :  http://www.kb.sony.com/selfservice/viewContent.do?externalId=C1000995&sliceId=3&mdl=

as for the Vista OEM key, yiou have to use the one on the cd
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Author Comment

by:fcek
ID: 37846217
Thanks,

I more or less ruled out Hdd and Ram.

I created the DVD from windows and [x] verified .
Im going to see if anything will install on a blank hdd i.e. official win7 OEM that i have a cd/key for.

If that fails it mobo or processor.

Im exhausted dealing with this laptop.
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nobus earned 2000 total points
ID: 37847767
the recovery cd and partition, are they original?
ord id you burn the CD? -->could be a bad burn
also - run a RAm diag - best download ubcd  and run memtest86+ :   http://www.ultimatebootcd.com/      
why ?  -->   to show that not only ram is ok, but ram controller and lines on the mobo also
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Author Comment

by:fcek
ID: 37849253
Recovery DVDs were burned from windows so they are not original.  I made them.  Good brand of DVD.

FYI > Odd thing happened one time on another laptop.  The burned DVDs were incompatible with the computer.  Frooze at a certain % every time. Tried another DVD brand - issue resolved!

Back this computer ........ I ran Microsoft Memory test and it passed.  I will run that one as you suggest.
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Expert Comment

by:nobus
ID: 37849989
ok as you say the recovery cd's can be bad - for different reazsons
i assume they were never tested?
then look if you can obtain them from VAIO (cheapest way to get it working)
call Sony at 1-800-488-SONY to have them send you the disks.  
from    http://www.pctechbytes.com/sony/sony-vaio-recovery-disks/

looks like they have them here also :  http://www.user-guides.co.uk/Sony/Recovery/Sony-Vaio-Recovery-CD.htm
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Author Comment

by:fcek
ID: 37851145
Hi,

This number worked ........

00441932816000 - as for viao cust relations and they transfer the call.

They told me that their recovery DVDs only work on their (sony centre supplied ) hard drives ! If I try any other hdds it will fail !  

The original HDD is a toshiba (bad sectors)  

So they must add some firmware to the hdd or something.  

Never heard this before.  Odd.
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Expert Comment

by:nobus
ID: 37851439
yes-that's odd, unless they applied an overlay (was done years ago to allow disk sizes bigger than the bios limit
what disk and size are we talking about?  old & new plse?
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Author Comment

by:fcek
ID: 37858707
Old 250 gig new 500 gig.

The tech seemed knowledgeable.  I explained added a new HDD and straight away she said a non Sony Centre approved installed hdd will not work with their recovery DVDs. She said a retail Windows will.

Explains the odd errors
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Expert Comment

by:nobus
ID: 37859312
if no more help is needed, you can close this Q
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