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Cisco IP Phone Accessing Phone System via VPN

Hi all,

I am trying to setup a Cisco IP phone (SPA525G) at a remote location that will connect to our Cisco phone system (a UC540) via VPN.

I have setup the SPA525G for my UC540 using the Phone VPN Configuration Wizard in CCA 3.2. (Cisco Configuration Assistant).

The phone works great on the local network and after running the wizard I'm told I should just be able to take it to the remote location and plug it in. Obviously I installed Full Tunnel mode on the UC540 but not sure if there are specific settings I should be using?

When I do plug it in at the remote location, it turns on and seems to make the VPN connection but then it just sits there showing one of the following messages (it just cycles through them):

Downloading: XMLDefault.cnf.xml
Downloading: xmlDEFAULT525g2.cnf.xml
Downloading: SEP708105B34E08.cnf.xml

So far its been doing this for an hour and shows no signs of stopping.

Any help would be much appreciated

Thanks!

Bob

SOLUTION

José Méndez

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Mango-Man

ASKER

Hi Willy,

Thanks for the update - do you mean I set a TFTP debug running in CCA when the phone is at the remote location? If so, I'll give it a go.

Thanks

Bob

José Méndez

I meant a tftp debug from the IOS directly.

Mango-Man

ASKER

Hi Willy,

Let's just pretend its 'my friend' that has this problem and that when it comes to Cisco stuff, 'my friend' is a complete moron and only really knows that basics and the CCA, is there any simpler stuff to try first? :-D

Bob

SOLUTION

José Méndez

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Mango-Man

ASKER

Hi Willy,

At the suggestion of a friend, I have installed the Cisco VPN Client on a PC and the Cisco IP Communicator (softphone), and used these to connect to the UC540 - I had to manually enter the TFTP IP address (10.1.1.1) in to the softphone but aside from that it worked perfectly so I can only conclude that the TFTP server is working ok.

Not sure what to do next!

Bob

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José Méndez

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