A friend just dropped off his Gateway T Series laptop which is running Vista 32 bit. It had a bunch of viruses, which I was able to remove. All virus scanners and spyware scanners come back clean. The laptop is working fine with one exception; the keyboard and touchpad do not show up or work in Windows. Duing the POST, everything is fine, I can get to the BIOS, boot manager, etc; but as soon as Windows loads, the keyboard and touchpad stop working and do not show up in the device manager. External USB keyboard and mice work fine. He's got a bunch of programs and data on here, I really don't want to do a reload if possible Not sure if caused by viruses or user, but the system restore was turned off and there are no restore points. I also went to the Gateway website to look for drivers; it is pretty useless, there was a touchpad driver, which I ran, but it said it could not find a touchpad.
Has anyone seen this before and had any luck fixing it?