cant connect Ipad 2

jontyplatt
jontyplatt used Ask the Experts™
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I cant connect my Ipad 2 to a WAP, other devices will connect but not the ipad - this is a wap which has a password and is in a public place
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just reboot the device by keeping pressed power and Home button together till the time device reboot. then check if it works.

Author

Commented:
tried this - comes back saying failed to join

Any other ideas?
Gerwin Jansen, EE MVETopic Advisor
Most Valuable Expert 2016

Commented:
Does the WAP have any other means of security like a mac address filter?

Commented:
Is the wifi icon showing a connection?  You may need to open the web browser and login or click a button on a landing page.  Other than that, if it's a public wifi, make sure the password is correct.  Public wifi hotspots generally don't have MAC filtering or any other form of authentication.  Also, check to see if the iPad can connect to a different network (like at home or a coffee shop somewhere you've connected before).  If it can connect to a different network with no issues, you know it's a network specific problem.  I hope this is helpful - good luck!
Thanks - I was told at the hotel that they had had this problem before - so I assume it was something to do with the WAP

Thanks

Author

Commented:
This was a problem with teh WAP on site - I believe

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