iPhone 3GS - volume issues

abdb469
abdb469 used Ask the Experts™
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I just had my iphone 3GS replaced a few days ago after paying apple #55 pounds due to a fault with the previous one and now got a brand spanking new one.

I'm now finding that with the new phone that regardless of how low I turn the volume, the morning alarm is ridiculously loud that I cannot turn it down.  Even if the volume is one the first low setting (not silent), when i switch off the phone, the "click" sound is far too loud.

Any suggestions?
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Commented:
How are you setting the volume? Settings? Button? Also what IOS are you using? I0S 4 is supposedly quieter than IOS3.

Do you have AppleCare where you are?

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Commented:
Yup, didn't realise there was a setting override button.  Thx.

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