Tonight, I had the desire to backup some end user files on a laptop using my 2.0 external USB hard drive; ran into the following problem. I got a window with the title of Device installer error. The message contained within it says Windows could not load the installer for Volume. Contact your hardware vendor for assistance. I know the external USB hard drive itself is fine because it works just fine; without error messages when connected to my older Compaq pc which even has an older version of USB, 1.1.
Any help regarding this question will be appreciated.