Outlook meeting invitations produce a runtime error and crash outlook

WORKS2011
WORKS2011 used Ask the Experts™
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Outlook meeting invitations whether I originate them or receive them produce a runtime error and crash Outlook.  After restarting Outlook it blames the Workshore com addon.
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Dinesh SinghArchitect

Commented:
Hi WORKS2011,

Please provide more information for troubleshooting.
Top Expert 2012
Commented:
Have a look in the registry

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Outlook\Addins

Do you see the workshore add in listed?

If so note its current behavior (3?)

Then set it to 0

Open outlook and test creating and or receiving a meeting invite
If you no longer get the error, you know its related to the add-in

IF it is the add in then oyu need to look at uninstalling it or re-installing

Would also pay to check that its compatible with your verion of office

If you dont see it in the registry, you could simply close outlook and re-open using
start>run>outlook.exe /safe

if all works in safe mode, its also likely its the add-in
WORKS2011Managed IT Services, Cyber Security, Backup

Author

Commented:
I've requested that this question be deleted for the following reason:

turns out an add-in was the problem, I uninstalled the software with the failing add-in and reinstalled the latest version and it began working.
Top Expert 2012

Commented:
If the add in was the problem, why have you requested for the question to be deleted?

Im guessing this was un-intentional as the information provided above specifically indicates its an Add-In issue and how to address them..
WORKS2011Managed IT Services, Cyber Security, Backup

Author

Commented:
sorry long day, thanks for the feedback
WORKS2011Managed IT Services, Cyber Security, Backup

Author

Commented:
thanks for the feedback, didn't mean to delete was thinking of another post.

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