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Your automatic reply settings cannot be displayed because the server is currently unavailable

mercuriousu2 used Ask the Experts™
We have changed our default email addresses for the company to another address that was recently added.

The address all send receive with no issues, one problem is that when trying to get into the out of office function, the error "Your automatic reply settings cannot be displayed because the server is currently unavailable" is shown.

If I go in through OWM I can access this function.  This is with a Exchange 2010 with Outlook 2010

Could I get some assistance is getting this problem resolved?

Thanks in advance.
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The reason this error message is displaying is because Outlook can’t see your Client Access Server due to proxy restrictions. To get this to work you need to add a bypass to your proxy server for your CAS. To do this you need the name of your CAS.

To get your Client Access Server name you need to log into Outlook Web Access (OWA) and click on the question mark icon next to Options. Then click on About.

for details :



The way around this was to re-create the Outlook profile, this then picked up the new default address and then the option to allow the OOTO function was accessible.