We have a HP Laserjet 3055 All-in-One which is working satisfactorily, but we want to move it onto another machine. I got the latest software from the the HP website. This is the driver and full software application package.
When I install it, it does a few things and then asks for the printer to be connected, then when it sees the printer it carries and for a little while and eventually pops up a message saying the the installation failed. There is no error code, or reason given.
When I investigate further, I can see that the driver has installed succesfully, but none of the application software has installed. I have full administrative priviliges on the machine. So it's not a permissions issue. How can I troubleshoot this to determine the reason it didn't install properly