Cannot send an attachment to multiple people in Outlook 2007

cbones
cbones used Ask the Experts™
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I try to send an email to a group in my contacts and it stays in my outbox and does not send.  I can send it to one or two people, but not many.  Trying to send it to about 25 people.  The file is a word document with a file size between 50KB - 80KB.
I can forward attachments that were sent to my outlook to the same group.

I've tried creating a new data file and reinstalling Outlook.

Any ideas would be great.

Thank you.
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Top Expert 2012

Commented:
Is this a hosted mail account suhc as Gmail, yahoo, hotmail ect ect

or is this a Exchange Mail Account

Author

Commented:
This is an Exchange Mail Account.

Commented:
Have you added all the people into a distribution group, or are you entering them by hand before trying to send the email?  I just wonder if done by hand, maybe the wrong separator i.e. comma was used instead of a semi-colon between the names/email addresses?  Or maybe the separator is missing between 2 addressees?
Do you get any kind of error message when trying to send the email off?

Author

Commented:
We use a distribution list.  But the distribution list works when we are forwarding the attachment.  It looks like outlook cannot attach the file to the email when there are multiple people being sent to.

Commented:
I see, So, before sending the file to the distribution list, does it show up as attached in your email?
If not, what happens if you do the same with a similar type of document, does that show up?  Did the word document get saved with a .doc extension before attaching it?  Have you tried sending the document using a different distribution list - like 3 emails that all belong to you - Just for testing?

Author

Commented:
Before trying to send the file it does show in the email in the attachment area.  It doesn't give any errors that it could not attach.  It is saved as a .doc file.  I can send the file to one or two people.  It is when the list gets to about 6 and up that it has a problem.
Top Expert 2012
Commented:
Might try installing SP3 for 2007, if you havent already
http://www.microsoft.com/download/en/details.aspx?id=27838


Is this DL a custom one you have created?Or is this DL in the Global Address List?

If its one, you created in your contacts
Try recreating it, Name the DL something different, and resend

I would also try sending an attachment to a DL from another PC
If it could be replicated on another PC, Will know its not just isolated to a single instance of outlook

Author

Commented:
I loaded SP3. It wiped some settings out and i had to reenter the email account information. <br />After i enter the information back in the problem was fixed. <br /><br />Thank you.

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