I want to create a global option set and I have instructions
To create a global option set in CRM 2011, follow these steps:
In the site map, click Settings, and then in the Customization group, click Customizations.
On the Customization page, click Customize the System.
In the Components section of left navigation, click Option Sets.
I don't have a "Customize the System" option on the Customization page - I do have "Customize Entities", "Customize Mobile Express" and a number of import & export options. What so I have to do to get the "Customize the System" option?