I just went through our Exchange 2007 server and retention is set globally to 14 days and on the specific user to 14 days. I have run the outlook 2007 fix to restore from any folder (KB246153) with no luck. User came in this morning and his INBOX was empty. I said no problem I will restore it, but no matter what, the restore deleted items is empty whether from the INBOX or Deleted Items folder. Any thoughts?