cjjones1100
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Restore Deleted items in Outlook is EMPTY with a retention of 14 days on Exchange Server
I just went through our Exchange 2007 server and retention is set globally to 14 days and on the specific user to 14 days. I have run the outlook 2007 fix to restore from any folder (KB246153) with no luck. User came in this morning and his INBOX was empty. I said no problem I will restore it, but no matter what, the restore deleted items is empty whether from the INBOX or Deleted Items folder. Any thoughts?
geektothecorenj
Did you try dumpster?
ASKER
Yes, I set the registry for DumpsterAlwaysOn = 1... Please reply if this is not what you are referring to. Thanks
Right that is what i was talking about but did you go through dumpster to see if there was files in there??
ASKER
Where is the dumpster located?
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ASKER
I ran this and it completed successfully but nothing is in the restored folder... Any further thoughts...
Do yo do Brick level backup? Can you restore from a backup?
ASKER
Yes which is a huge hassle and doesn't explain why the deleted items recovery isn't working as it should.
Well if you want that kind of explanation open a MS support issue because it could be anything. This happen sometimes, weird things that can never be explained.