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Converting Exchange User Account into full network user

HellmaUS used Ask the Experts™
I have an employee who hadn't needed a user account on the network, but required an email address. I created his email address in exchange and that was fine. Now he needs access to the network, but when i go to create a user account for him i run into issue with being told the user name already exists. is there a way to convert his exchange account into a full network user?
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You can't create an Exchange email account without a user account in Active Directory.  You may want to double check if you created a contact for him, or an actual account.
This user must have already got the user account in the AD as he was accessing mails through Outlook (Exchange)....  the account that you created for exchange was acutal AD account.


so what do i do now since the username isn't showing up with the rest in the sbs management console?
Can you check if you created this as a contact?
Check user in active directory users and computers
Distinguished Expert 2018
If you created the user via exchange and not via the SBS console, which if I read your question properly is what has happened, getting the user account fixed up is going to be a two-step process.

Step 1: open up Active Directory Isers and Computers. Find the user there. It will likely be in tthe "users" container. You'll need to use it to the SBS users OU. When you view the OU, you'll see all of your users there, you need to fj d the "missing" one and just drag and drop so they are where the SBS console expects to find them.

Step 2: open up the SBS console and go to the users tab. There is a task available there to change a user's role. By default, SBS 2008 has two roles. Standard and administrator. If you choose to change a role, your user will show up in the list of users you have the option of changing (as long as you did step 1) and from there you can change the roe to standard user. This will apply an AD template that updates the rest of the user's AD settings to a state that SBS expects. From there it will be just as if you created the user via the console in the first place.



Thank you very much, this is exactly the information I was looking for.