HP officejet printer pauses then resumes printing

snoopaloop used Ask the Experts™
HP office jet was hung up to the point that produced three quarters of a test print page and then stop.   I held down the power button and shut the printer down.  It now prints but now pauses three quarters of the way through the print job for 10 seconds and then resumes.
Watch Question

Do more with

Expert Office
EXPERT OFFICE® is a registered trademark of EXPERTS EXCHANGE®
Try power off & unplugging for a few minutes.
Here's some more suggestions - http://h10032.www1.hp.com/ctg/Manual/c01758106.pdf

Check the device software settings
Print speed is slower when Best or Maximum dpi is selected as the print quality. To
increase the print speed, select different print settings in the device driver. For more
information, see Change print settings.
Low ink levels
Check the estimated ink levels in the ink cartridges.
NOTE: Ink level alerts and indicators provide estimates for planning purposes only.
When you receive a low-ink alert, consider having a replacement cartridge available
to avoid possible printing delays. You do not need to replace the ink cartridges until
print quality becomes unacceptable.
The ink cartridges might have insufficient ink. Insufficient ink may cause the printhead to
overheat. When the printhead overheats, the printer slows down to allow it to cool.
Blank or partial page printed
Check the ink levels
The ink cartridges may be running low on ink.
Clean the printhead
Complete the printhead cleaning procedure. For more information, see Clean the
printhead. The printhead may need to be cleaned if the printer was turned off improperly.
NOTE: Turn off the HP Printer by pressing the Power button located on the product.
Wait until the Power light turns off before unplugging the power cord or turning off a
power strip. If you improperly turn off the HP Printer, the print carriage might not return
to the correct position
Top Expert 2013



It looks like the print head over heated.  I ask the end user and it seems to be printing fine since I replaced the ink cartridges.

Do more with

Expert Office
Submit tech questions to Ask the Experts™ at any time to receive solutions, advice, and new ideas from leading industry professionals.

Start 7-Day Free Trial