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How to work around "Error 1315: unable to write to the specified folder" when uninstalling  sw

SteveDico
SteveDico used Ask the Experts™
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How to work around "Error 1315: unable to write to the specified folder" when uninstalling   SOFTWARE from XP PRO?   In this case,  "Diskkeeper"


Thanks


Steve
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Top Expert 2013

Commented:
SteveDico--Is the Diskeeper folder "Read Only"?  If so remove that attribute.
You can use this batch file.

@echo off
cd  C:\windows\system32
attrib  -r  FILEName.ext
cls
EXIT

Author

Commented:
The path to the installed files is:

E:\Diskeeper Pro 2011
Batch file  a no go.

In ("Windoze"), For an experiment, when attempting to change the name of the directory  to see if I can, I get the old: "make sure the disk is not full or write protected"   Can not do a thing...

I believe the write flag has shifted on a lot of stuff....maybe for the entire drive....or my rights have gone away.....


Still working .....and listening to you-all!


Steve
Top Expert 2013

Commented:
SteveDico--When using the batch file, you must change "cd C:\windows\system32" to "cd E:\"  , and "FILEName.ext" to "Diskeeper Pro 2011" .  (do not use the quote marks.)
If that still does not work, When you right click on the E:\Diskeeper Pro 2011 folder and then Properties, how do the attributes read?  It may not help, but try clearing the attributes manually.

Author

Commented:
the attribs  are unchecked.....so I should be able to write



THanks...I will try this....

Author

Commented:
ran batch in cmd mode......command chain returned the following:

"Copyright <c> 2011 by diskeeper corporation
Diskeeper could not initialize"

Shall I go to each subdirectory and try clearing?

Thanks
Top Expert 2013

Commented:
SteveDico--First, try Revounistaller to uninstall Diskeeper.

http://www.revouninstaller.com/revo_uninstaller_free_download.html

If necessary reinstall Diskeeper and then try to uninstall.
http://internet-scamz.blogspot.com/2007/07/diskeeper-sucks-how-to-remove-it-from.html

If no help, what versions of Diskeeper and Windows are you using?

Author

Commented:
In the box...XP PRO SP2 / Diskeeper 2011

This config worked well for long time.  Something in the OS may have changed.

This issue shares a common thread with a couple of other apps I have tried to modify or reinstall. Goodsync V9 will not replace previous version cause files that need to be written over or modified come up with a similar flag..... some version of " Can not write to file",  as thought write permissions or write access, if you will, has been toggled off system wide.


And I like the look of XP....no hunting, everything is right there....(Who else out there likes the XP GUI?)
Top Expert 2013

Commented:
SteveDico--I do not know if this really has anything to do with your problem, but you should update XP to SP3.  That is for security reasons.  It should appear in Windows Update (assuming you still get Windows Updates using SP2), or you can get it here.
http://technet.microsoft.com/en-us/windows/bb794714

http://majorgeeks.com/Microsoft_Windows_XP_Service_Pack_3_d4323.html

Did you try uninstalling Diskeeper with Revouninstaller?

Author

Commented:
Running Revo to uninstall, I get the same flag...."make sure the disk is not full or write protected"  (Revo looks cool, maybe I should buy it)  

This a Windoze thing...some permission flag is set wrong in a global sense, I think.

i will go with sp3 and retry.

The saga continues...and thanks in advance for the help.


S

Author

Commented:
It is Sunday afternoon and I have the target in my sights.....

'Windoze'  refuses to allow 'copy or moves' of files, and 'writes'  (tried to install an app and I was met with a write issue).


The SP3 update was a wash.....it was hanging up.  I believe the OS  itself needs attention.

XP (whose GUI has a professional and easy workface, not all pretty and a pain to navigate like Win 7) is locking me out from writing. Could we turn our attentions to that battlefield?
 
I am logged in as the admin

Thanks so much.


Steve
Top Expert 2013
Commented:
SteveDico--I think you are at the point where you should do a Repair Install.  This will not affect your personal data or installed programs (though a backup never hurts).

http://pcsupport.about.com/od/operatingsystems/ss/instxprepair1.htm

http://www.michaelstevenstech.com/XPrepairinstall.htm 

I trust you still have your Win XP installation disk.

Author

Commented:
Please allow me to proceed with a repair and respond to you with results...thanks for a Sunday answer!


Steve

Author

Commented:
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Author

Commented:
thank you for the assistance.
Top Expert 2013

Commented:
SteveDico--You are welcome!