Permission To Run Office Diagnostics

What version of Office are you running?

Can you use the control pane > repair feature?

start > run > appwiz.cpl

right click > change > repair

I'm running Office 2007.  I'll try that,

Peter

Another thing you could do (ONLY Temporarily) is to go to User Account Control and turn it off to try the repair again. I do NOT recommend disabling UAC on any permanent basis.

... Thinkpads_User

Sorry, I might have misunderstood you.  When I ran appwiz.cpl, it brought up the Uninstall/Change Programs.  Were you suggesting there was a problem with Office rather than a permission issue?

Another thing to try (since this is Office which includes Outlook) is to run the Diagnostics from Word or Excel.

Go into Excel, Excel Options, Trust Center, click on the Trust Center Settings button. Then check (select) the option to Download a file from Microsoft periodically.

Then back to Options and select the option below Trust Center (Resources I think). You can run Diagnostics from Resources. There is a Run Diagnostics button.

Try this approach and let us know. .... Thinkpads_User

Hi Again,

I followed the idea of repairing Outlook from the control panel and that seemed to fix the problem I was trying to solve.

In terms of the permissions issue, it is not really a UAC message that I get.  Here's the text:

"You cannot run Office Diagnostics because you do not have sufficient permissions.

To run Office Diagnostics, access to the Microsoft Windows event log is required.  Typically, Guest accounts and user accounts with reduced permissions do not have access to the Windows event log."

Nice try  on the Excel option, but I got the same message,

Peter

Any ideas?

Peter

Thanks.  It's unlikely that Office is damaged, as I just repaired it.  The damage could have survived the repair, but as I said in my previous post, the real problem I was trying to fix has gone away and that would lead me to believe the repair worked.

I am up to date on SP3.

I believe that I am standalone in the context of your question, as I am a home user in a work group with my laptop.  How would I confirm this?

Peter

You are probably not on a Domain. Right Click on Computer and select Properties. It should show WORKGROUP near the bottom.

I do not understand why you cannot run Repair if Office is functioning properly. You said that Repair worked, but then you said you got the same problem when trying to run Repair from Excel. So there appears to be some error in Office.

If Office is now working to your satisfaction, then you can probably leave it for the time being. I have this nagging feeling that the problem may return.

With respect to UAC, you can turn it off, then restart (you have to), try the Repair again. Either way, turn UAC back on and restart again (you have to). Also try UAC at is second lowest level. That does not require a restart, but I don't think it will fix the permission problem.

Also, you said above "To run Office Diagnostics, access to the Microsoft Windows event log is required" . You would have installed Office from a given userid. Are you trying to run Repair from the same userid in Windows 7.

.... Thinkpads_User

The office repair probably did fix the problem that you wanted to deal with for MS Office but it is a bit odd that you are having that permissions dialog box.  

What version of Windows 7 are you running?  Is this a 32 bit or 64 bit OS?  

start > run > compmgmt.msc
under local users / groups > administrators > what names are in there? can you create a new admin account to test?