Error: Object doesn't support this property or method

lapucca
lapucca used Ask the Experts™
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A user reported this error for one of our site's home page. I was able to recreate the error using IETester in version 5.5.  I click trhough a few dialog messages that the page would still load but the jQuery won't work in cycling the pictures.  

I don't know what user's browser or version but I'm pretty sure it's not IE 5.5 but I still like to address the issue.  Appreciate any help here.
home.htm
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Michel PlungjanIT Expert
Top Expert 2009

Commented:
How to recreate using the posted html?

Author

Commented:
This is a Intranet site so you can't see it even with the url.  Did you try opening the html file in browser yet/  You might be missing a few files though.
IT Expert
Top Expert 2009
Commented:
There was no action when I did.

Can you add the files to jsfiddle.net?
Mark BradyPrincipal Data Engineer
Commented:
A lot of people still use early versions of IE like IE6. There are many companies and Government Departments that will not upgrade as they are under the false believe that keeping older browsers will ease security issues. Others like to keep their employees from being able to enjoy the internet at work. Older browsers for example may not stream video from UTube. I would say your issue is with the user's browser version and type and if you could find out which browser/version they are using that would go a long way to helping you with the code.

Also, if you could explain exactly what error you are getting and at what stage does this error alert you. Is it on page load or after you clicked on something? The more info you can supply the easier it will be to help you.

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