Error while send and receive - outlook - exchange 2010

bharati1986 used Ask the Experts™

I am getting below attached error while send and receive in outlook 2010 for exchange 2010 mailbox. I suspected , it was OAB error and created a new OAB and attached to mailbox database and still it is the same. This is coming for all users. How to resolve this issue.

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The Offline Address Book  failing with error 0x80190197, I guess error is around Outlook to Exchange Authentication. Are you using proxy server to communicate ?
I came across a post that describes error 0x80190197. Have a look, it might help:

Create a New OAB on Maibox server and make sure:
1.OAB is generated on Mailbox server
2.OAB is copied from mailbox server to CAS server (.lzx files)
3.Update OAB from EMC and restart the File distribution service on CAS server
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yes, some users have proxy, some not. but error for all users.

Dear Ash,
how to copy the OAB to CAS server, can you explain the steps

thanks for all

You do not need to copy manually just restart Microsoft Exchange File distribution service on CAS server then .lzx files will be copied from ExchangeOAb(C:\program files\Microsoft) folder of mailbox server to OAB (C:\Program files\Microsoft\Client Access)
folder of CAS server


Resolved the issue after adding the registry entry..

Thanks alot..

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