Error while send and receive - outlook - exchange 2010

bharati1986
bharati1986 used Ask the Experts™
on
Hi,

I am getting below attached error while send and receive in outlook 2010 for exchange 2010 mailbox. I suspected , it was OAB error and created a new OAB and attached to mailbox database and still it is the same. This is coming for all users. How to resolve this issue.

Thanks
Bharati
error.JPG
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Commented:
The Offline Address Book  failing with error 0x80190197, I guess error is around Outlook to Exchange Authentication. Are you using proxy server to communicate ?
I came across a post that describes error 0x80190197. Have a look, it might help:

http://blogs.msdn.com/b/dgoldman/archive/2007/02/15/oab-downloads-fail-with-0x80190197.aspx

Commented:
Create a New OAB on Maibox server and make sure:
1.OAB is generated on Mailbox server
2.OAB is copied from mailbox server to CAS server (.lzx files)
3.Update OAB from EMC and restart the File distribution service on CAS server
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Commented:
yes, some users have proxy, some not. but error for all users.

Dear Ash,
how to copy the OAB to CAS server, can you explain the steps

thanks for all

Commented:
You do not need to copy manually just restart Microsoft Exchange File distribution service on CAS server then .lzx files will be copied from ExchangeOAb(C:\program files\Microsoft) folder of mailbox server to OAB (C:\Program files\Microsoft\Client Access)
folder of CAS server

Author

Commented:
Resolved the issue after adding the registry entry..

Thanks alot..

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