troubleshooting Question

Joomla - Template and FTP troubles

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aaron_murrayFlag for Afghanistan asked on
JoomlaWeb Servers
10 Comments3 Solutions1382 ViewsLast Modified:
Am pretty new to joomla as well as using our linux server that we run it on, so its quite possible were making some basic mistakes...

We have a custom template that installs fine on our local machines using XAMPP, however when we try and use the "upload package file" the file uploads fine but then we get a "Warning: Failed to move file!" error.

I thought this might be a ftp settings problem so I want to global configuration enabled ftp and put in the username, password, host and root for our FTP server and clicked save. We then get a "JFTP: :write: Bad response Could not save data. Error: Could not write to the configuration file" error?

Finally I tried to just use ftp to manually upload our custom template folder (not .zip) to the templates folder in joomla, using filezilla the folder was moved successfully. Then I went to extensions and discovered the new extension and clicked install, then I get "HTTP Error 500 (Internal Server Error): An unexpected condition was encountered while the server was attempting to fulfill the request."

I am pulling my hair our with everything that I try to do doesn't seem to work so I'm wondering whether we have some wrong setting on our web server, because it can't be normal that i'm running into this many errors whenever I try and do something?
Abhijeet Rananaware
Web & Mobile Developer

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