Memory card reader won't read camera card

1namyln
1namyln used Ask the Experts™
on
I have a Dell Precision workstation T3400 running Windows XP Professional.  The problem I'm having is sometimes my camera cards will not open or be recognized when inserted into the memory card reader.

They are recognized within disk management meaning I can see that the machine sees them but if I attempt to right click and open and/or open from my computer it acts as if there are no disk in the drive.  If I changed the drive letter then reboot it works as its supposed to.  This happens with multiple cards.  I've tested these cards with another computer and these problems don't occur.
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Robert Sutton JrSenior Network Manager

Commented:
Is your OS up to date? Sp3 running?
Commented:
Delete from device manager the card reader, and restart your pc, so the O/S install and configure the drive with the proper drivers again.
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Top Expert 2012

Commented:
You may have the power options set to conserve power and so the ports may be turning off - try changing the setting to always stay on.

Author

Commented:
The OS has SP3 installed.  I will try these and repost.

Author

Commented:
I removed the device and restarted.  It reinstalled OK.  As for the power options, I do not know where to find those.  I selected properties from that particular device within device manager but did not see an option to modify the suggested settings.
Top Expert 2013

Commented:
is the card reader able to read these cards?  many have limits
look if they are supported
Top Expert 2012

Commented:
Power settings are in the BIOS and in the OS.  The ones in XP are described here: http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/pwrmn_managing_power.mspx?mfr=true  In device manager, check if there are power options for the card reader.
Top Expert 2013

Commented:
post the card reader modeln, to look up specs

Author

Commented:
For now it looks as if removing the hardware from device manager then rebooting the computer has resolved the issue.  Time will tell.  I will check the BIOS setting when I can physically get into the machine.

Author

Commented:
Thank you.

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