Citrix Terminal Services Process Priority Question

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Hello Experts,

This is in relation to a terminal services server (Citrix) running windows 2008.

I want to try a little experiment to see what happens when I try and set a process priority to "high" in task manager for another normal user. I am in the Domain Admins group, but when I try and complete the action I get an error "Unable to Change Priority. The operation could not be completed. Access is denied".

The effect I am trying to achieve is that when a user complains about Outlook or Word or 'Whatever' being slow, by changing the process priority, whether or not it will improve the user's Citrix performance. I am not a high level technician and I do not have access or the knowledge to fiddel with Citrix or atleast not confidently enough to know how to make a positive impact to improve end user experience, but I want to try and think outside of the box to see if doing this will work.

The user is on a 10gb bandwidth LAN (limited to 100mb due to IP phone passthrough connection), the other factor is that our Citrix Farm is on a VMWare ESX platform. I don't know how to get technical with VMWare so I would have to ask a senior technician here to see if the ESX host has any perfomance-related torubleshooting tools or to see what his oppinion is of the situation. Unfortunately, the senior technicians here don't seem to care about end user performance and are more interested with their own workload/projects so it's difficult getting them enthused about end user performance. It might be because they are too busy, who knows.

if any advice could be given then that will be much appreciated.

Thanks.
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Commented:
i would definitely not increase process priority individually,
you need to troubleshoot first to find out "why" it is slow and then take measures to prevent that

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Commented:
Thanks.

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