Outlook 2003 N2K files

Neal_876
Neal_876 used Ask the Experts™
on
have user that when he goes to create a new e-mail the outlook cache does not work (auto-complete). I check the default outlook.n2k file and it has a size of 1.01 MB but it does not work.

Any thoughts on this issue? Outlook 2003 with exchange 2003 server.
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Commented:
there is a command line option to import the bk2 I thnik it's outlook.exe /importnk2
Bartender_1Microsoft Network Administrator
Commented:
Have you tried running a scanpst.exe on the system?

(You should be able to find scanpst.exe in this location on your system: C:\Program Files\Common Files\System\MSMAPI\<locale ID>\scanpst.exe )

This may clear up any errors or issues with the cache.

Hope this helps!

:o)

Bartender_!
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Systems Engineer
Commented:
The file may be corrupt.

You can edit the nk2 file using Nirsoft Utility here:

http://www.nirsoft.net/utils/outlook_nk2_edit.html

delete the corrupted entries.

Commented:
By the way to delete the endtry simply type the first few letters of the email until you see the problem address highlighted then hit the delete button. You will have to type the full address in once and that should resolve it.

Commented:
Apologies I post to the wrong Q. Disregard last comment

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Commented:
Thank you all!

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