when opening outlook 2010 (Global Address List i get this error the address list)

servitadmin
servitadmin used Ask the Experts™
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the address list cannot be displayed the connection to microsoft exchange is unavailable. Outlook must be online or connected to complete this action.

I did do a migration i couldn't move the public folders over from the old exchange server 2003 they never moved is their a way i can get a work around on this maybe creating a new public folder database?

Thank you all for your help.



yes i did upgrade my exchange 2003 to 2010 i just did a request move and mirgrated all mail boxes to the new server but i still have to have the old server up if i want to add a new clients mail box to a new computer. any thoughts?



i could not move the offline address book so i created a new one. what is weird is that all the users are fine but if i out them on a new comoputer with a fresh installed o/s when i try to add their mailbox to their computer i have to turn on the old exchange server for it to work and put in the old exchange server server name but when i do that is automatic point to the new server. so i thought everything work but when they try and view the global address list they get that error.
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So you did not convert your address lists? As shown in the following guide...
http://www.simple-talk.com/sysadmin/exchange/upgrade-exchange-2003-to-exchange-2010---part-ii/

Author

Commented:
cant seem to get that working so loss trying everything.

Author

Commented:
this is the erro the client gets and it only happen to the ones that i ether moved or has a brand new computer that i setup and added them to their outlook

Author

Commented:
and theirs is nothing in the new exchange public database and in the old one
exchange.jpg
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Under the database properties are the client settings setup with the correct offline address book?
Looks like your migration of the GAL, recipient policies and address lists may have not been done correctly.

Author

Commented:
how can i do it?
after hours of looking around i found the problem. the recipient update service was not using the correct exchange server it was still pointing to the old server so the screen shot shows the new exchange server now and the clients can now open the default global address list.
offlineaddress-fix.jpg

Author

Commented:
i fixed it on my own.

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