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Did they also install a router?<br />
If so you will need to have the router forward port 3389 to the internal IP address of your server.
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Did they also install a router?
If so you will need to have the router forward port 3389 to the internal IP address of your server.

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We just recently changed internet providers and have a new fixed public ip address. Since the change I am unable to connect remotely to the terminal server by using the public ip. I am not clear where I need to change that information in terminal server etc...<br />
<br />
Thanks
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We just recently changed internet providers and have a new fixed public ip address. Since the change I am unable to connect remotely to the terminal server by using the public ip. I am not clear where I need to change that information in terminal server etc...

Thanks

Terminal Server with new internet provider

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