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Terminal Server with new internet provider

mmaggio used Ask the Experts™
We just recently changed internet providers and have a new fixed public ip address. Since the change I am unable to connect remotely to the terminal server by using the public ip. I am not clear where I need to change that information in terminal server etc...

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Head of system administration department
If you are using NAT, you need to adjust the MAP rules.
Did they also install a router?
If so you will need to have the router forward port 3389 to the internal IP address of your server.