Link to home
Start Free TrialLog in
Avatar of Jack_son_
Jack_son_Flag for Afghanistan

asked on

Virus

Hi,

I have a few trojans on my computer, the AV has quarantined these:  Trojan:Win32/Bumat!rts .

I also had one that was removed:  Trajan:JS/Pagins.gen!A.

It seems that all my programs under Program Files are gone.  When I go to the C: drive, I can see the folders buy they look very light.  I can seem to open documents but it isnt fully functional.  

My system is Windows 7 64-bit.

Does anyone know how to repair this?
Thanks,
SOLUTION
Avatar of younghv
younghv
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
There are any number of reasons for NOT doing a Safe Mode scan - if your system will boot to Normal Mode.

Details here:
Malware Fighting – Best Practices
SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
smckeown777 -
Please take a few minutes to read the article by MS MVP rpggamergirl about " ...empty Program Files". There is a lot of information about actually repairing this type of infection and using the automated tools to cause a full solution is better than manually attempting to treat a symptom.
Younghv, a very interesting article and well written, I will follow those tips from now on. Thanks for that link.
ASKER CERTIFIED SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Ah, lovely, sorry @Younghv I actually didn't see any of the replies before I submitted my answer - guess we were all typing answers at same time!!

Will check the article out as this happened on a machine on us few weeks ago, cheers ;)
No problem - I fudge a little and have some of my basic comments/links pre-typed on a "cheat sheet"...saves my fingertips (and response times).