Jack_son_
asked on
Virus
Hi,
I have a few trojans on my computer, the AV has quarantined these: Trojan:Win32/Bumat!rts .
I also had one that was removed: Trajan:JS/Pagins.gen!A.
It seems that all my programs under Program Files are gone. When I go to the C: drive, I can see the folders buy they look very light. I can seem to open documents but it isnt fully functional.
My system is Windows 7 64-bit.
Does anyone know how to repair this?
Thanks,
I have a few trojans on my computer, the AV has quarantined these: Trojan:Win32/Bumat!rts .
I also had one that was removed: Trajan:JS/Pagins.gen!A.
It seems that all my programs under Program Files are gone. When I go to the C: drive, I can see the folders buy they look very light. I can seem to open documents but it isnt fully functional.
My system is Windows 7 64-bit.
Does anyone know how to repair this?
Thanks,
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SOLUTION
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smckeown777 -
Please take a few minutes to read the article by MS MVP rpggamergirl about " ...empty Program Files". There is a lot of information about actually repairing this type of infection and using the automated tools to cause a full solution is better than manually attempting to treat a symptom.
Please take a few minutes to read the article by MS MVP rpggamergirl about " ...empty Program Files". There is a lot of information about actually repairing this type of infection and using the automated tools to cause a full solution is better than manually attempting to treat a symptom.
Younghv, a very interesting article and well written, I will follow those tips from now on. Thanks for that link.
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Ah, lovely, sorry @Younghv I actually didn't see any of the replies before I submitted my answer - guess we were all typing answers at same time!!
Will check the article out as this happened on a machine on us few weeks ago, cheers ;)
Will check the article out as this happened on a machine on us few weeks ago, cheers ;)
No problem - I fudge a little and have some of my basic comments/links pre-typed on a "cheat sheet"...saves my fingertips (and response times).
Details here:
Malware Fighting – Best Practices