troubleshooting Question
Remote Desktop connection Protocol and compression problems
I am hoping someone may have come across this issue as we have been working on it for over 4 months now.
We have a terminal server (Win2k8) all remote users working from a Windows XP computer do not have this issue, it has been since we purchased some Windows 7 PRO notebooks this issue has developed. We first thought it could have been something to do with 64bit edition of windows so this was changed to 32bit with the same issue still persisting.
Whilst connected to RDP we are getting getting sessions that just freeze up and popup a dialogue box saying reconnecting (this mainly happens if it is minimized then maximized), also more often are recieving a protocol error or decompression error.
Again this only seems to happen to users that have a Windows 7 notebook, we have been banging our heads againtst the wall trying to work this out.
We have a terminal server (Win2k8) all remote users working from a Windows XP computer do not have this issue, it has been since we purchased some Windows 7 PRO notebooks this issue has developed. We first thought it could have been something to do with 64bit edition of windows so this was changed to 32bit with the same issue still persisting.
Whilst connected to RDP we are getting getting sessions that just freeze up and popup a dialogue box saying reconnecting (this mainly happens if it is minimized then maximized), also more often are recieving a protocol error or decompression error.
Again this only seems to happen to users that have a Windows 7 notebook, we have been banging our heads againtst the wall trying to work this out.
Learn from the best
Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.
Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 3 Comments.
Try for 7 days”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.
Our community of experts have been thoroughly vetted for their expertise and industry experience.